Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted]
Hello Sir,We would first like to apologize for this We aim to provide the best customer service possible and we are regretful that we did not meet your expectations To make it up to you we would like to resolve this situation by first letting you know that your next service of an oil change, tire rotation and filter change will be complimentary We would also like to offer you a 20% credit towards your vehicles next service, not including the aforementioned services Once again, we are very sorry about this misunderstanding and we hope we can earn back your trust Thank you for your business We look forward to hearing from you.Sincerely,Bay Ridge Toyota
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted]
Customer advised on work and amountCustomer authorized amount before work began
Hello Sir,We would first like to apologize for this We aim to provide the best customer service possible and we are regretful that we did not meet your expectations To make it up to you we would like to resolve this situation by first letting you know that your next service of an oil change, tire rotation and filter change will be complimentary We would also like to offer you a 20% credit towards your vehicles next service, not including the aforementioned services Once again, we are very sorry about this misunderstanding and we hope we can earn back your trust Thank you for your business We look forward to hearing from you.Sincerely,Bay Ridge Toyota