PetSense Reviews (3)
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Address: 122 Market Place Cir STE A, Georgetown, Kentucky, United States, 40324-7129
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Petsense has an *** website which claims an incorrect price had been entered into its databasePetsense not only ended up advertising that price but also accepted an order and charged my credit card for the full amount
The central issue here is whether retailers can void the contract created when orders were acceptedThe easiest way for a company to deal with such situations is to have website "terms of use" that clearly state the company can cancel orders and refund customers' money because of pricing errors or for any reasonOtherwise, a common law doctrine known as "unilateral mistake of fact" appliesThis doctrine allows a party to a contract to set aside the contract if honoring it would be unconscionable
Petsense has NO "terms of service", and the deal is not considered unconscionableI did not assume your price was a mistakeWhat I assumed is that Petsense was clearing out this version of Sensitive Stomach formula to replace with the new look that customers have been notified by Hills Science Diet that is coming soon
Assuming that an incorrect advertised price is truly an error rather than an attempt to deceive, companies are only obligated to honor it if a customer makes an offer at that price and the company accepts itThis exchange creates a contract between buyer and sellerIn a brick and mortar store, customers make an offer simply by indicating they want to buy an item by bringing it up to the register and the company accepts the offer by ringing up the saleIn the brick-and-mortar world, contracts don't get formed around pricing errors because the store just won't ring up the saleBut online selling, in which transactions are processed automatically, has added a new layer of complexity to the issue
Both consumers and the state government are allowed to sue for violations of deceptive trade practice lawsThe penalties include actual and treble damages, forcing a seller to discontinue the deceptive practice, and attorney's fees if the consumer prevailsadvertising is illegal in TexasIt generally includes making statements about the advertiser's product, or a competitor's productTexas deceptive trade practices law allow the attorney general, district attorneys, and consumers to file suit against violatorsI was also be forced to notify the Revdex.com about this issue because Petsense did not honor their advertised priceIn addition, I am a member of several very large dog clubs, the *** community, and my *** profile consists of several thousand Great Dane owners in Texas, all of which I will notify of the situation
Petsense has an [redacted] website which claims an incorrect price had been entered into its database. Petsense not only ended up advertising that price but also accepted an order and charged my credit card for the full amount.
The central issue here is whether retailers can void the contract created when orders were accepted. The easiest way for a company to deal with such situations is to have website "terms of use" that clearly state the company can cancel orders and refund customers' money because of pricing errors or for any reason. Otherwise, a common law doctrine known as "unilateral mistake of fact" applies. This doctrine allows a party to a contract to set aside the contract if honoring it would be unconscionable.
Petsense has NO "terms of service", and the deal is not considered unconscionable. I did not assume your price was a mistake. What I assumed is that Petsense was clearing out this version of Sensitive Stomach formula to replace with the new look that customers have been notified by Hills Science Diet that is coming soon.
Assuming that an incorrect advertised price is truly an error rather than an attempt to deceive, companies are only obligated to honor it if a customer makes an offer at that price and the company accepts it. This exchange creates a contract between buyer and seller. In a brick and mortar store, customers make an offer simply by indicating they want to buy an item by bringing it up to the register and the company accepts the offer by ringing up the sale. In the brick-and-mortar world, contracts don't get formed around pricing errors because the store just won't ring up the sale. But online selling, in which transactions are processed automatically, has added a new layer of complexity to the issue.
Both consumers and the state government are allowed to sue for violations of deceptive trade practice laws. The penalties include actual and treble damages, forcing a seller to discontinue the deceptive practice, and attorney's fees if the consumer prevails. False advertising is illegal in Texas. It generally includes making false statements about the advertiser's product, or a competitor's product. Texas deceptive trade practices law allow the attorney general, district attorneys, and consumers to file suit against violators. I was also be forced to notify the Revdex.com about this issue because Petsense did not honor their advertised price. In addition, I am a member of several very large dog clubs, the [redacted] community, and my [redacted] profile consists of several thousand Great Dane owners in Texas, all of which I will notify of the situation.