Peterson's Nelnet, LLC

Dear *** *** Thank you for submitting your complaint via the Revdex.comI am truly sorry to hear that you have been having trouble with your Nelnet student loan, specifically its promised forgiveness and ongoing problematic phone calls. Unfortunately, however, this Revdex.com account is not related
to Nelnet's loan-servicing business, which is where your complaint should be filedI know this is complicated and apologize for the confusion it can causeHowever, it's simply due to the fact that Nelnet also owns several smaller subsidiary businesses across the country which utilize the parent company name along with their ownThis account, for example, is technically for the Peterson's business, which Nelnet purchased roughly a decade agoI work for that business and thus received this complaint via its Revdex.com page (https://www.Revdex.com.org/new-jersey/business-reviews/educational-consultants/...⇄ In order to connect with individuals who will be able to address your issues, you will need to submit your comment again (you can honestly just copy/paste what you wrote here there) to the proper Nelnet Revdex.com profile: https://www.Revdex.com.org/nebraska/business-reviews/scholarships-and-financial-...⇄ Additionally, please feel free to reach out to Nelnet customer service directlyRelevant numbers and addresses can be found on the following page, including their 24/phone lines: ***
I sincerely hope you are able to get this resolved quickly, *** ***, and hope the information I've provided proves usefulPlease let me know if I can be of further assistance in any way. Best,RH***Product Manager, Peterson's