Peterson Automotive

On Fri, Mar 6, at 9:AM, *** [redacted] wrote:Hi,I have heard from the company in regards to the complaint and they have resolved the issue in question.Sincerely, [redacted]

On Fri, Mar 6, 2015 at 9:19 AM, [redacted] wrote:Hi,I have heard from the company in regards to the complaint and they have resolved the issue in question.Sincerely,[redacted]

Review: I purchased the tires through Peterson Automotive and had two of them installed by Peterson Automotive on 9/30/14 and the other two 10/20/14 and have since had to return to Peterson Automotive to have the tire pressure checked in the right front tire. I've since had to continuously add air to all of the tires every week and am now forced with going back to Peterson Automotive yet again to have the tires checked and when I called the first time, they could not look at them in a reasonable amount of time so they wanted me to come back the next morning, which it turns out I couldn't do. So now, I am forced to come back within a certain time frame tomorrow morning, 2/20/15, to have them checked. I usually inflate them to 35 psi and while it has been cold outside[, it has been about a week since I last added air to them and they now appear to be less than 30 psi, especially the right front tire. I'm really tired of having to add air to the tires on a regular basis and I do not have faith that they will make the situation right so I am filing this complaint today, 2/19/15.Desired Settlement: I would just like for them to refund my money because I don't think they sell a high quality of tire and nor do they know how to install them properly and if given a refund, I could just go somewhere else and have them replaced.

Consumer

Response:

On Fri, Mar 6, 2015 at 9:19 AM, [redacted] wrote:Hi,