Peter Needham, Contractor

*** was hired to replace some windows in our houseHe replaced windowsof the new windows came as a unitThis unit was installed in the living roomThis was the last window installedAfter ***' team installed the window I looked at it and said it looked odd*** said there was a cosmetic issue with the PVC and the manufacturer would come out to fix itHe said" I stand by my workIf anything is wrong I'll fix it"The manufacturer came out and opened the window finding that the frame was cracked*** was supposed to be present at this meeting but he did not show upHe did not show up the next time the manufacturer send a different rep to the houseActually he and his team skipped the first day of the install as wellThe manufacturer's opinion was that the window was either broken during the install, or was broken beforehand and should not have been installedSurely it has to be one or the otherEither case puts put *** at fault The window wa