Peter C. Burro

Review: Well it originated back in 2007 when I went to [redacted] with the problem about them saying that I owed money for back taxes and that the taxes went up on the property. I then was told to bring my mortgage payments EVERY MONTH to [redacted] every month thereafter. Now here is February 2014 approaches, (7 years later) M&T Bank contacts me stating I owe a balance of $6,769.76. I'm trying to understand how could I be behind so much when I have been making the payments to [redacted] monthly. I've tried to contact him early February, and March (when I first received the letter) why is the problem arising again? I'm not fully understanding where the money is going, is he sending the mortgage payments on time?Desired Settlement: I'd like to know if the mortgage was late why was it late. I had it on [redacted] desk every month, and sometimes earlier than expected. When I contacted the bank M&T bank in February 2014, they said I was current in all payments (the name of the representative was [redacted]), and they didn't have any recollection of where the balance of $6,769,76 had came from.

Review: The salesman, [redacted], advised if I couldn't handle the sweeper or afford the payments he would take the sweeper back. It has broke down twice since the purchase in October 2014. I called the company to return it and was told step by step how to fix it I used it and it broke down again. This is a repocessed sweeper. It is too much for me to handle. When I called [redacted] to return it he said he wouldn't take it as I have already made a payment on it. I feel I was taken in this deal.Desired Settlement: I want to return this sweeper and get out of this deal.

Business

Response:

The issue presented to you by [redacted] against [redacted] of the purchase of a Filter Queensweeper was not conducted by the FWP office.[redacted] is the owner of [redacted]. This is the office through whichthis transaction had occurred.Mr. [redacted] states that the sweeper purchased by Ms. [redacted] was a new unit caring all the warranties andservice agreements given to a brand new unit. Mr. [redacted] would have serviced the unit immediately if hehad been aware of the situation. The manufacture also has service technicians in place to handle suchsituations. They have also not been contacted. Ms. [redacted] has owned the product 4 months prior to thisnotice.Mr. [redacted] states the claims made against him are false.Sincerely,[redacted]

Consumer

Response:

The sweeper company most certainly was notified when the sweeper fail after using it as was stated in the original complaint. But I suppose it was not documented. I totally disagree with Mr. [redacted] and Mr. [redacted].

This company is rediculous!