Pete The Plumber

Business went to customer's house and was not able to duplicate the reported leakThe customer's father said he had been running the water prior to their arrival and he too was unable to duplicate the leakFather thought perhaps it was valves and so valves were changed., per the father's request Business told father perhaps it was a sewer issue and asked if they should run a test? The father said no and declined the cable run through Business suggested the customer cap the open pipe but apparently that was never done, thereby damaging the floorBusiness was at the job between 60-minute and has all the paperwork of what was done/said with the father's signature if neededBusiness has done nothing wrong, did everything asked of them, and therefore a refund is not available