Pet Tenders

Initial Business Response /* (1000, 5, 2015/07/28) */
Prior to receipt of the insured's complaint, the claim was brought to conclusion in the ordinary course of business
The claim was reported on July 2, Information and forms were sent to the insureds via email the same dayOn July
13, 2015, the insured emailed documentation in support of his claimOn July 21, the claim handler acknowledged receipt of the information and asked if the other insured would be submitting additional informationOn July 22, 2015, additional information was provided to substantiate the lossUpon receipt of this information, payment was sent along with a letter of explanation to the insureds on July 24,
We trust that the insureds are satisfied with this resolution