Pet Supply Port

Review: I bought a doggie Car seat for $44.99 It did not work for me. I charged it with a credit card, and returned it unused 2 hours later. The employee told me I could only get a in-store credit, that was only good for 30 days. There is nothing posted in the store about return items that would only receive an in-store credit. Also the box had been opened and taped shut again.

It should have been clearly displayed in the store, or the employee should have told me about their return policy. If I would have known that, I would not have bought it.Desired Settlement: Money back to my credit card.

Business

Response:

I spoke to the consumer and will be refunding her.

Consumer

Response:

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.