Pest Tools LLC

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

To Whom it May Concern,In response to complaint ID [redacted]:We sent the customer mentioned in the complaint a new [redacted] 10K free of charge on August 8th 2015 with the following tracking number:??P? [redacted]We believe this more than satisfies the needs addressed in...

his complaint. He requested a repair of the [redacted] 10K where he would have paid $49.His repair was delayed due to missing parts through July, and when the parts didn't arrive and the complaint was sent we decided to send him a brand new unit.Thank you,
Ryan E.
Operations Director