Personal Touch

Dear Mr. [redacted],Thank you for taking the time to write us regarding your concerns.   We apologize for any inconvenience you may have experienced.. Per your wife’s request in her telephone call to ARS on February 10, 2016, we have removed the telephone number associated with your account from our...

system and placed your account into Do Not Contact status. The duplicate request made directly shortly before filing this complaint were processed..  Meanwhile ARS National is not a data furnisher and has never credit reported any information about this or any account.[redacted] state law prohibits our company from discussing details of your account with any person other than yourself – for example, we cannot discuss account details with your spouse because she is not you. Unfortunately, this means that ARS could not respond to your wife’s email inquiry dated January 29, 2016, about the possible fraud claim without violating [redacted] state laws.  At this point, we have reported to the credit card issuer that you do not believe this account belongs to you.Again, thank you for your time and for sharing your concerns with us. Please let me know if you have any further questions.Respectfully submitted,[redacted]VP/Government Affairs & General Counsel

Dear Mr. [redacted],Thank you for taking the time to write your concerns about how your [redacted]l account has been serviced.  We have twice received your complaint directly through our WebChat and have forwarded your concerns to your client.  We regret you believe your credit score is being...

affected by this.  We do not ever report any data to any credit reporting agency nor have we at any time.  We suspended all collection activity on your account when we heard from you in both November and December, 2015.   Your request yielded the suspension of activity on the account.We will report your Revdex.com complaint to our client today and are confirming that collections activity at [redacted] ("ARS") suspended in November, 2015.Respectfully,[redacted]General Counsel[redacted]

Dear Ms. [redacted],At the outset we apologize for your inconvenience.  Please know that we are a licensed debt collector and information obtained is used exclusively for debt collection purposes.  We have received an account in your name for physicians' services associated with an emergency...

room visit our client believes you made.  To protect your privacy we will respond to you separately with validation of the debt in question.  At this time we have noted your dispute and have requested validation of the debt in question.  Collections services will be suspended pending our receipt of the validation and sending it out to you from your emergency room physicians.Feel free to write to us directly at [redacted] with any questions or further information.Respectfully,[redacted]VP/Government Affairs & General Counsel

Dear [redacted]: 
Thank you for contacting ARS National Services Inc. (“ARS”)
with your concerns.  We apologize for any
inconvenience you may have experienced.  We
made a note on your account that you believe this is not your debt and have
notified our creditor client of the...

same. 
Per your request, we have placed your account into cease and desist
status.  You will not receive any further
communications from ARS on this account.  Your account has been recalled by our creditor
client and is now closed at ARS.
ARS is not a data furnisher. We have not now nor ever credit
reported about your or any other account.
Again, we apologize for any inconvenience.
Sincerely,
[redacted]
Compliance & Litigation Counsel
ARS National Services Inc.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted] ARS National Services Inc.You received the account May 13, 2016.  You mailed the collection notice May 14, 2016.  You received a cease of collection May 24, 2016.  It took one day for you to send a notice of collection, but failed to send a retraction letter, not very professional. Thank you Revdex.com for handling this problem swiftly and professionally.  [redacted]