Personal Insurance Administrators, Inc.

Mr. [redacted] did purchase a vehicle from our dealership 9/3/2014. It is not a common practice of ours to promise titles to customers the day of purchase unless we are absolutely sure that the title is in our possession. The fact that the title was an out of state title and that it needed to pass...

Delaware inspection is another reason we would not guarantee title and tags on a specific date. We did take care of the inspection as that is part of the process needed to transfer a vehicle into a customer's name. Mr. [redacted] was tofd by Mr. [redacted] that he would need the title by the 21st of September. This vehicle was bought from another local dealership. Once the title clerk was notified that the title was needed as soon as possible a call was put in to that dealership expressing the urgency in receiving the title. Mr. [redacted] was then notified that he'd receive his title and tags before he left to go to Florida. Mr. [redacted] has since then received his tag and title. The completed paperwork was given to him on the 19th of September before he left to go to Florida so the issue has been resolved

This is the absolute worst place I have been to purchase my daughter first vehicle. The day we went the owner was there. He talked how and reliable the vehicle was that she chose. Boy was we in for a ride awakening. Not even a month of having the Jeep Cherokee it was in there so called mechanic shop. The winter was horrible the vehicle Shaked would not start and stalled a lot. Long story story we willingly returned the vehicle after a year and several service called and wasted money. They had my husband sign a paper so they can sale it to someone else buyer beware. They can't be trusted.

This letter is in reference to the complaint number listed above. On 9/29/2014 Ms. [redacted] and her son signed a legal contract on the purchase of a vehicle from our company. Ms. [redacted] singed the contract as a co-buyer. In the event that the vehicle was repossessed both parties are financially...

responsible for this debt. However, we are not the ones reporting to the credit bureau their contract was financed by an outside company. Ms. [redacted] would need to contact the finance company to dispute this matter as that company is the one reportingthe debt