Personal Cash Advance

I never received the money promised to me Extremely upset about this Angry customer

[redacted] At this time, I have not been contacted by Personal Cash Advance regarding complaint ID [redacted] Sincerely, [redacted]

Revdex.com: At this time, I have not been contacted by Personal Cash Advance regarding complaint ID [redacted] Sincerely, [redacted] ***

I never received the money promised to me. Extremely upset about this.
Angry customer

[redacted]
At this time, I have not been contacted by Personal Cash Advance regarding complaint ID [redacted].
Sincerely,
[redacted]

Revdex.com:
At this time, I have not been contacted by Personal Cash Advance regarding complaint ID [redacted].
Sincerely,
[redacted]

Review: I was attempting to get a loan from them, which on the phone, they are called personal cash advance & had to pay several upfront fees by a [redacted]o try & get the loan into my account twice, [redacted] twice, [redacted] & [redacted]. everytime I was assured this would work, this is the last time, our system is down, we know your pain & how you must feel, I give you my word, if this doesn't work you can file a lawsuit, etc. empty promises, false hope, scams & lies are the basis for their business. they can't just refund the money nor can they just mail the check. everytime is a [redacted] purchase & then amazingly, their system is down or whatever. it's been 37 days as of today, January [redacted] 2015 that I have tried & waited for this loan. they don't attempt to call me back & the only time they answer or do call back is if I have the [redacted] for them or I threaten to get a lawyer. very unprofessional & cowardly.Desired Settlement: I just want my money back from the 7 [redacted]s I have purchased. unfortunately, you have no choice but to get suckered in giving them money with no result. I have paid a total of $1077.00 altogether & would like that back at this point. it's senseless & in no way should take that long to get a loan. I would like a check in the mail preferably for the $1077.00 if at all possible.

Review: I was talked into sending 200.00 for a 4000.00 loan to a fake name. They never approved my loan or sent my 200 back to me.Desired Settlement: I need my 200.00 dollars back.

Review: A representative from personal cash advance called me and told me that I was approved for a loan but I was told that I had to pay $135 in order to get the loan deposit into my account well I paid that and then I was told by a manager that the funds did not transefer due to connections between the servers so then I was told by the same manaager that I can get the money through western union if I payed a fee of $172 I payed that fee and the same day the same manager told me that the western union was not going through because it was not accepting my id number so then they told me to pay $62 to get it fed ex to me well I payed that fee as well and I was supposed to receive the money the next day well I didn't receive it because the Monday morning they told me that I needed an additional $332 in order for it to get fed ex over to me I told the manager that I was not going to give them anymore money and I asked for a refund back for the money that I sent them and now they saying that they can't refund me my money all I want is my money that I paid to them back I don't want the lian anymore I just want my money. When I asked them if it was a scam they told me no and that they were associated with the Revdex.com so I put my trust into them but all I want is my $374 dollars that I paid them because I feel that they are stealing money from individuals and its not fair because I work hard for my money and im living from pay check to pay check like I said all I want is a refund on the money I paid them and they don't wanna refund me the money I have every person name that I have spoken to.Desired Settlement: All I want is a refund back on my money that I paid to them for the loan thats all Im Requesting is to get my 374.00 dollars refunded back to me I don't want their loan at all just my money back.

Review: All I want is my refundDesired Settlement: They tell you to get green dot money pak and continue to load for certain amount I end with 4 cards worth$557.00

Review: d for fraud. He suggested that we Green Dot transfer $256 so that he could then use that to pay for the wire transfer because after all, a finance company nor a bank are not going to give you a loan AND pay for the transfer fee. So we sent it on the GUARANTEE from him that he will have iWhere do I start?!?! I guess I should introduce myself. My name is

[redacted]. Like many Americans, My husband [redacted] and I were in

need of a loan and we have horrible credit. On Friday 3/*/14, We applied

for a cash loan to be transferred into our account. We were told by the

first worker [redacted] #[redacted] and told that we were approved for a

$4,000.00 loan which is what we needed to pay off bills. He told us

that we would need to send them our first payment of $135 as a good

faith payment. Once that was completed we would receive a “pre loan

agreement” which was a mock up style to show us what our agreement would

look like. Once we received our loan plus our first payment, we would

then get our loan agreement with all of our information and our first

payment would be due in April. [redacted] told us it would only take 1-30

mns to transfer our loan. After an hour and a half of calling and

waiting for him to call back, we get him on the phone and he tells us

that he has tried 3 times to run our account # but “it won’t go

through”. He said he would try again and would call us back. By now, it

is 10pm CST. My husband then asks to speak with a [redacted]. We are

transferred to [redacted]. He explains the same thing [redacted] did. He

explained that if they tried again it would be flagget wired in 30 mns. Well, after another hour and a half of calling and waiting, calling and being told the server is giving them trouble call back in 10 mns, [redacted] told us that we missed the processing deadline for the night (11pm NY EST) & that it’ll be processed at 8am and we would have our loan and $135 put into our account Saturday, at 11a.m our time. 1pm had come and gone and we were still trying to get [redacted]. [redacted] did not come into work but [redacted] was in charge of our account. By now it is *pm our time and we’ve been told by them to go up to the [redacted] and our [redacted] is there. NOPE. We call to find out what is going on. [redacted] tells us that he has been having trouble with the server again. This was Unacceptable to us. [redacted] became AGGRESSIVE and combative when asking him to explain how this ISN’T a scam. Once [redacted] was able to get to another higher up he was given to [redacted] who informed us that [redacted] miss entered the transfer numbers and they have been locked out of [redacted]. NO [redacted]S IN THE BUILDING!! We were told that we would have to wait till Monday when there would be 8 [redacted]s on the floor and anyone would be able to enter their over ride code and get our [redacted]. Monday came around and NO calls. [redacted] took off work to take care of this only to be told that it was in [redacted]’s hands and he is gone. But [redacted] #[redacted] told us that if we sent ANOTHER $240 for [redacted], We would be transferred the loan, the $135, the $256 for [redacted]. [redacted] cashed his $250 check, bought the $4 Green Dot card, loaded it with $240 and sent it off. At 9 pm our time, we are told that they once again are having trouble and cannot send it. After my husband started to become upset, [redacted] asked for to call us back. After 30 mns he calls back to tell that the company will FEDEX us a check, which is something they never do because they are an online loan company. But we have to pay the $** for the FEDEX overnight fee for it to be sent from the Bronx area to Oklahoma. WE said no and wanted them to cancel the loan and refund our [redacted]. [redacted] told us that it was impossible and that if REALLY WANTED to cancel they could only write out a check and mail regular USPS which would be 5-* days. [redacted] expressed the fact that he used all but $5 of his check to send for the [redacted] so and we did not have any more [redacted]. He suggested we, A) let him hold the account frozen until we called with the [redacted] or B) borrow [redacted]. We had already asked everyone we knew for the $256 so we could not ask for more from them. [redacted] assured us that he was cutting the check was being cut and he was giving it to [redacted] because he was the night shift [redacted] and her was dealing with our account. Once we got the [redacted] ready to send, call [redacted] and he would give us our FEDEX tracking number and we would be good to go. So we stood outside [redacted] and begged for [redacted] till we got together the [redacted]. Once again, we get the green dot card, load and send it off again with the guarantee that it will be there in 30 mns. Once again, No call back after sending the [redacted]. We tried calling ALL DAY Tuesday trying to get a hold of someone. [redacted] finally gets hold of someone. A guy named [redacted] “[redacted]” [redacted] #[redacted] who says he is a [redacted]. He explains this never happens and “understands our frustration”. WRONG! He tells us that [redacted] is in a meeting in the Bronx and should be back to the office in 2-3 hrs. HE tells us that he will make sure that [redacted] calls us with our information as soon as he walks in the door. We never hear from [redacted]. We left a msg every 30 mns up until 1 am our time. Nothing. It is now Friday, 3/**/14, and we STILL have not heard from anyone. The voice mail boxes to the numbers we have called are still there but they will not answer the phone. The only reason we were able to talk to [redacted] is because we blocked our number and they answered. Before dealing with this company, we checked everything on them out. We felt stupid as we begged for [redacted] at [redacted]. I just want to know that this IS a legit company, We didn’t get scammed but I have a horrible feeling that it is the worst case scenario. If you are reading this, PLEASE HELP ME! I just need to know what to do next.

Thank You,Desired Settlement: An apology from the employee who was aggressive with us and a full refund of the $*08 we have sent them.

Consumer

Response:

[redacted]

At this time, I have not been contacted by Personal Cash Advance regarding complaint ID [redacted].

Sincerely,

Review: Good Afternoon. This is my SECOND attempt to contact someone in regards to my original complaint that I logged in on 3/**/14. I have emailed both this site AND the other Revdex.com site for the other county that this company has an office. My complaint ID # is [redacted]. I have emailed the company and posted on their [redacted] page requesting my refund and the only thing I have gotten was a post response from the [redacted] page saying that they have never heard of us and do not have a record or profile on us. I am very frustrated and feel THIS website is also a fraud since I haven't heard back since I first logged the complaint. And that was just an auto reply email. If this company is not part of the scam, then I would have assumed they would have had their FRAUD DEPT contact me so that I would be able to give them everything I have that has their logo, numbers & addresses on. The numbers we called on the first day still answer " thank you for calling Personal Cash Advance. My name is [redacted] How can I help you?" STILL AS OF THIS MORNING. Can someone PLEASE forward this and my original complaint to this company and help me find our where my refund is??? PLEASE.

Thank you very much for time in reading this,Desired Settlement: I would just like someone genuine to email a response that will get this ball rolling. I just want to know where my refund is,

Consumer

Response:

At this time, I have not been contacted by Personal Cash Advance regarding complaint ID [redacted].

Sincerely,

Review: Where do I start?!?! I guess I should introduce myself. My name is [redacted]. Like many Americans, My husband [redacted] and I were in need of a loan and we have horrible credit. On Friday 3/7/14, We applied for a cash loan to be transferred into our western union pre paid mc account. We were told by the first worker [redacted] that we were approved for a $4,000.00 loan which is what we needed to pay off bills and have half to save. He told us that we would need to send them our first payment of $135 as a good faith payment. Once that was completed we would receive a “pre loan agreement” which was a mock up style to show us what our agreement would look like. Once we received our loan plus our first payment, we would then get our loan agreement with all of our information and our first payment would be due in April. [redacted] told us it would only take 1-30 mns to transfer our loan. After an hour and a half of calling and waiting for him to call back, we get him on the phone and he tells us that he has tried 3 times to run our account # but “it won’t go through”. He said he would try again and would call us back. By now, it is 10pm CST. My husband then asks to speak with a supervisor. We are transferred to Nick Cardenie. He explains the same thing [redacted] did. He explained that if they tried again it would be flagged for fraud. He suggested that we Green Dot transfer $256 so that he could then use that to pay for the wire transfer because after all, a finance company nor a bank are not going to give you a loan AND pay for the transfer fee. So we sent it on the GUARANTEE from him that he will have it wired in 30 mns. Well, after another hour and a half of calling and waiting, calling and being told the server is giving them trouble call back in 10 mns, Nick told us that we missed the processing deadline for the night (11pm NY EST) & that it’ll be processed at 8am and we would have our loan and $135 put into our account Saturday, at 11a.m our time. 1pm had come and gone and we were still trying to get money. Nick did not come into work but [redacted] was in charge of our account. By now it is 7pm our time and we’ve been told by them to go up to the western union and our money is there. NOPE. We call to find out what is going on. [redacted] tells us that he has been having trouble with the server again. This was Unacceptable to us. [redacted] became AGGRESSIVE and combative when asking him to explain how this ISN’T a scam. Once [redacted] was able to get to another higher up he was given to [redacted] who informed us that [redacted] miss entered the transfer numbers and they have been locked out of western union. NO SUPERVISORS IN THE BUILDING!! We were told that we would have to wait till Monday when there would be 8 supervisors on the floor and anyone would be able to enter their over ride code and get our money. Monday came around and NO calls. [redacted] took off work to take care of this only to be told that it was in Nick’s hands and he is gone. But supervisor [redacted] told us that if we sent ANOTHER $240 for Money Gram, We would be transferred the loan, the $135, the $256 for Western Union. [redacted] cashed his $250 check, bought the $4 Green Dot card, loaded it with $240 and sent it off. At 9 pm our time, we are told that they once again are having trouble and cannot send it. After my husband started to become upset, Darrin asked for to call us back. After 30 mns he calls back to tell that the company will FEDEX us a check, which is something they never do because they are an online loan company. But we have to pay the $77 for the FEDEX overnight fee for it to be sent from the Bronx area to Oklahoma. WE said no and wanted them to cancel the loan and refund our money. Darrin told us that it was impossible and that if REALLY WANTED to cancel they could only write out a check and mail regular USPS which would be 5-7 days. [redacted] expressed the fact that he used all but $5 of his check to send for the money gram so and we did not have any more money. He suggested we, A) let him hold the account frozen until we called with the money or B) borrow money. We had already asked everyone we knew for the $256 so we could not ask for more from them. Darrin assured us that he was cutting the check was being cut and he was giving it to Nick because he was the night shift supervisor and her was dealing with our account. Once we got the money ready to send, call Nick and he would give us our FEDEX tracking number and we would be good to go. So we stood outside Walmart and begged for money till we got together the money. Once again, we get the green dot card, load and send it off again with the guarantee that it will be there in 30 mns. Once again, No call back after sending the money. We tried calling ALL DAY Tuesday trying to get a hold of someone. [redacted] finally gets hold of someone. A guy named [redacted] “Jack” [redacted] #7827D who says he is a Senior Loan Officer. He explains this never happens and “understands our frustration”. WRONG! He tells us that Nick is in a meeting in the Bronx and should be back to the office in 2-3 hrs. HE tells us that he will make sure that Nick calls us with our information as soon as he walks in the door. We never hear from Nick. We left a msg every 30 mns up until 1 am our time. Nothing. It is now Friday, 3/14/14, and we STILL have not heard from anyone. The voice mail boxes to the numbers we have called are still there but they will not answer the phone. The only reason we were able to talk to [redacted] is because we blocked our number and they answered. Before dealing with this company, we checked everything on them out. We felt stupid as we begged for money at Walmart . I just want to know that this IS a legit company, We didn’t get scammed but I have a horrible feeling that it is the worst case scenario. If you are reading this, PLEASE HELP ME! I just need to know what to do next.

Thank You,Desired Settlement: We would like an apology from the employee that was aggressive with us and a full refund of the $708 we have sent them since last Friday.

Review: PCA solicited their services to provide me with a personal loan for $13,000.00. Their sales person [redacted]l made representations that my loan was approved and that I need to post $619.00 into a reserve to verify that I could pay for the loan, which I did. I then received a call from a gentleman representing himself as the manager by the name of [redacted]. He proceeded to tell me that my account for wire transfer was "blocked" , could be by a tax lien from the IRS or the state but that PCA could not wire the funds. At that time [redacted] proposed that PCA would get me the money through Western Union for a fee of $238 dollars by using their "Money in Minutes" program since PCA had some discount coupons that lowered the rate to $238 dollars. I absolutely refused to send any additional funds base on the misrepresentation that my account was blocked. In frustration I hung up. Within in 10 minutes [redacted]l calls me back apologizing for his manager and said he could salvage this by getting me a cashier's check and Federal Expressing it but there was a cost of $140 to do that which I said absolutely not. He promptly dropped that to $77.00 and convinced me to send him the $77.00 and he would immediately send me the Fedex Tracking number. Needless to say no tracking number and both $619.00 and $77.00 are gone thanks to their method of doing business as a SCAM. You are instructed to go buy Green Dot cash cards and load them with the cash and give them then numbers encoded on the back of the cards. I have attempted to reach [redacted]l several times only to get "MagicJack" customer is not available. MagicJack is a rotating phone system for numerous numbers with no addresses. Now I get a phone call from an [redacted] representing himself as being the manager stating that I misunderstood [redacted]l. I ask where is my money that I sent and am promptly told it is in a reserve in our corporate account and I said where is that. His response was "it is against the law for me to tell tell you that." I have been accused of being unreasonable, intoxicated, irrational and uncooperative and that PCA is an accredited Revdex.com member and they are not interested in taking my money, yet when I ask for it back it is not forth coming, nor was their ever a loan or a loan document or agreement executed. In plain words this is the equivalent to grand theft. Under the law any conversion for you own use above $400.00 is grand theft and considered FRAUD. [redacted] gives his phone number as [redacted] Interestingly enough it is answered as "MajicJack" customer is not available at this time. Please leave a message. I left a message today and [redacted] calls back and plays ignorant to most everything and then makes the accusations of being unreasonable. If he is legit my money would be forthcoming but instead all he says is it is in a reserve in our corporate account and that it is against the law for him to tell me where their offices are located. For the Record, I also looked up the Personal Cash Advance website which is nicely done, only problem is that all three contact numbers given on this website are no longer working yet the loan application beginning is there soliciting for business???? Good luck in attempting to reach this company.Desired Settlement: I want my $696.00 back in the form of a Cashier's check drawn on a major US bank. No money order or Western Union .

Review: Good Morning. This is my SECOND attempt to contact someone at both the ORIGINAL company and now the Revdex.com in regards to my complaint I filed against Personal Cash Advance on March 14, 2014. I filed a complaint on BOTH the Delaware Revdex.com (c[redacted] websites on this day. I have not heard from anyone and I cannot access my original complaints. I'm becoming very frustrated and starting to think THIS website is also a scam. The ONLY response I have received was from someone running the Personal Cash Advance Facebook page. All they said was they had never heard of My husband or I and they had no record of us. I would think if this were true, that they would have had their FRAUD DEPT contact me to allow me to give all the info I have these people, who's phone numbers are STILL being answered ( "Thank you for calling Personal Cash Advance. My name is [redacted], how can I help you?") as of THIS MORNING. All the numbers we were given are still working, yet NO ONE has called us to tell us where our refund is?!?!?Desired Settlement: I would REALLY LIKE someone from both the Revdex.com & PCA to contact my husband and I so that we can find our refund and get it to us.

Review: I am receiving phone calls and emails from this company offering me a $4000.00 loan for $199/month x 24 months. They sent me a loan document that came from a gmail account. The number that shows up on my caller i.d. only works some of the time. If you call it you either get a voicemail for personal cash advance, or you get a recording that says this is a magic jack customer and you have to leave a message. The contact numbers on the website are all out of service. I checked the location and called the building they were housed in and am being told this payday loan store has been gone for more than a year. I have since paid $200 via money gram to someone as a good faith payment with the expectation of a return in the amount of $4200.00. They are telling me that they tried to wire this to my bank account x3 and it did not go through due to a connectivity issue.

Now they ask for another money gram in the amount $256 in order for me to receive a western union money order in the amount of $4200.00 . This has obviously robbed me of my money. the phone number was [redacted]Desired Settlement: I'd like to get my money refunded or receive the $4000 that I was approved for, However, I do not have high hopes.