Perry Tire Company

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint [redacted] I am NOT pleased with the owners responseI feel I was misinformed and over priced and NOT told about a price change to take a tire off to plug itNo one fixed my bent rim for "free" I was told it was $after the tire was put back on and I called prior to see how much it was to plug my tire and was told $So the owner is NOT telling the truth and where in writing in the business is the pricing I may ask? And how about being told to not return, was the owner mad because I questioned about the pricing and how I was lied to!! In order to plug my tire you had to take the tire off, common sense to take a tire off when putting a plug onI worked at G&R tire before and let customers know price change before doing something on a customers carSo again I was lied to and not informed when tire came off about "fair price" change!!! Regards, [redacted]

The complaint you received from [redacted] is a failure to understand how simple pricing works To fix her tire was $ To fix & change it, on & off the car is a total of $ More than a fair price to repair & change a tire We straightened her bent rim for free My business was started by a woman, My mother, in the 70's So the old "taking advantage of a woman" is an insult[redacted] ***

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint [redacted]. I am NOT pleased with the owners response. I feel I was misinformed and over priced and NOT told about a price change to take a tire off to plug it. No one fixed my bent rim for "free" I was told it was $5 after the tire was put back on and I called prior to see how much it was to plug my tire and was told $5. So the owner is NOT telling the truth and where in writing in the business is the pricing I may ask? And how about being told to not return, was the owner mad because I questioned about the pricing and how I was lied to!! In order to plug my tire you had to take the tire off, common sense to take a tire off when putting a plug on. I worked at G&R tire before and let customers know price change before doing something on a customers car. So again I was lied to and not informed when tire came off about "fair price" change!!!
Regards,
[redacted]

The complaint you received from [redacted] is a failure to understand how simple pricing works.  To fix her tire was $5.00.  To fix & change it, on & off the car is a total of $10.00.  More than a fair price to repair & change a tire.  We straightened her bent rim...

for free.  My business was started by a woman, My mother, in the 70's.  So the old "taking advantage of a woman" is an insult.[redacted]