Perfect Service Heating & Air

I have been using Perfect Service for a few years now.They were recommended to me by sister.They have always been prompt and courteous and answered all of my questions.Their preventative maintenance services have been a great way to save money in repairs

I have been a satisfied customer for over yearsThey really mean it when they say, " We will make absolutely sure you are 100% satisfied with any work we provide." They went above and beyond to resolve a problem and they do stand behind their work and their word

The technician introduced himself professionally, which immediately told me that he's professional & a people personHe explained what his purpose for being here & what service he would provideHe explained what the warranty covers, how often he will check my unit, and I am very happy with the ervice he has providedHe is what I look to as a professional at his best

After several years using Perfect Service, I've found the work to be professional, thorough, clean & great in all ways

Perfect Service Technician, Allen M did a great job today, We have used Perfect Service for several years and always appreciate every tech they have assigned to my job Allen M was especially nice, very personable and experienced! He did a great job!! Frank H [redacted]

In May of 2018,I paid $6,for a new unitSince May,the unit has stopped working roughly every 2-weeks 8-18-18,8-22-18,9-6-18, and 9-14- I purchased an AC unit, model FB4CNF/FB4CNP from Perfect Service Heating and Air Conditioning, Incin May of this year-for $6,I made 2-payment of $totaling $1,as a down payment and financed $5,000.00, which was the remaining balance in which case, I am still paying on as wellI make monthly payments of $to Fortiva Finance company on the remaining balance.Since August of this year(2018), approximately 3-months later, I have had nothing but problems with this so called "new unit." The unit has gone out/stopped working every 2-weeks since 8/18/18, 8/22/18, 9/6/18, and 9/14/Invoice numbers are as follows: XXXXXX, XXXXXX, XXXXXX, and XXXXXXI'm highly upset because I am still paying for this unit, which is suppose to be brand newI called to have it serviced again on 9-14-and expressed my frustrations

I was very please with Brannon and the professional service he gave and his friendlinesI would like for Hi to be the one that service my heat pump regularly

I've been with perfect service for a few years now and have been very satisfied with the service I have receivedAll the technicians do a fantastic job when they come out for the visits

So far, and we are only on day of trying to get our blower motor replaced, we will definitely not reccomend this company to anyoneWhile the technicians that we've met so far were very friendly, that doesn't get our heat fixedNo one has shown up on timeThe second quote was twice the price of the first quoteAnd here we are the day before Christmas Eve with no heat still!

I beg of everyone to please get a second opinion before you spend a fortune on these peopleWe have been using them for awhile and started getting suspicious when we noticed that every time they went out to a property for an issue they recommended replacing equipment to the tune of thousands of dollarsWe own two properties in Birmingham and have been relocated for work so due to our distance we went along with their recommendationsLast year they had us purchase a new outdoor and indoor unit which roughly ran us over $11,The outdoor unit was done when we were out of the country and trying to accommodate our tenantsWhen we came back and did research we found we grossly overpaidThe final straw was that we are finally selling a home and had an inspection done which meant the furnace needed to be servicedI sent them and they said they cleaned it up but we need to replace the whole furnace and the outdoor unitThe exact words were "its working but its not working"We finally sent another very knowledgeable person out there who informed us the furnace was fine and did not need replacingHe also told me no cleaning was done to the furnaceI believe they saw the age of the furnace and tried to take advantage of usagainI'm not sure how they have soo many positive reviews but if you find the negative ones you'll see a theme hereWe will never be using them again and if a friend mentions who to use in Birmingham we say we don't know but please do not use Perfect Service