Pepe's Taqueria

Review: I used a Groupon (coupon) at Pepe's Taqueria, which was accepted at 1st but then young man went into office and came out saying someone else had used this already (which is impossible since one per person issued with different #s on it) and made us come up with cash. Talked with Groupon who said they entered it as used (on the same day we were there!) Went back to restaurant and again was denied to get my money back. They would not honor the Groupon so literally, I paid twice~

Product_Or_Service: food

Desired Settlement: DesiredSettlementID: Refund

would like everyone to know that the business practice there is in much need of re-organization... they must not know the term, "The customer is always right"

Business

Response:

Initial Business Response

I have rcvd the complaint and would like to settle this complaint. I would refund the customer the amount of $10.00 she paid for the groupon or she can get it on $20.00 worth of food from my restaurant.

Final Consumer Response

(The consumer indicated he/she ACCEPTED the response from the business.)

I will gladly accept the $10