Initial Business Response /* (1000, 5, 2015/06/19) */
On 1/1/we departed Uptown Bloomington Station at 7:with two passengers and the second scheduled coach departed at 9:with four passengersThe first coach was her coach to the airportI do not know why see was unable to board that
coachIt is protocol to phone when there are delays but as mentioned in the complaint the phone number had been changed
We are not responsible for traffic delays or weather delays and in this case it was construction in the Morton area that slowed us down
We will refund the $dollarsPlease have her contact ***, Customer Service Rep for the refund***@peoriacharter.com
We apologize for any inconveniences
Initial Business Response /* (1000, 5, 2015/06/19) */
On 1/1/we departed Uptown Bloomington Station at 7:with two passengers and the second scheduled coach departed at 9:with four passengersThe first coach was her coach to the airportI do not know why see was unable to board that
coachIt is protocol to phone when there are delays but as mentioned in the complaint the phone number had been changed
We are not responsible for traffic delays or weather delays and in this case it was construction in the Morton area that slowed us down
We will refund the $dollarsPlease have her contact ***, Customer Service Rep for the refund***@peoriacharter.com
We apologize for any inconveniences