Peoples Group Reviews (%countItem)
Peoples Group Rating
Address: 1400 888 Dunsmuir St, Vancouver, British Columbia, Canada, V6C 3K4
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+1 (604) 331-3469 |
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This is the WORST company ever! We have sent them a letter from my lawyer and are now in the process of sending the Government of Canada information - for a thorough examination. I have issued a complaint with the Revdex.com.
How can anyone put money on card, use up that money (at which point there should not be anything left on the card) BUT still be told that there is a balance on the card? This company owes me money and WILL NOT reimburse me.
This is NOT a company to do any kind of business with - AVOID THEM!!!!
The "perfect gift card *** is utter garbage and a Huge waste of money. I called customer service because I wanted to make a purchase online and it didn't go through. I called the hotline and the agent let me know that they place a $15 hold on whatever your purchase is.... so if you have a $20 purchase and a $25 dollar prepaid card...... your transaction is declined. Because they have a $15 purchase maximum on all purchases. That's outrageous..........
Thank you for bringing your concerns to our attention. We're very sorry that your customer service experience was not up to the expected standards. The transaction that you've made was linked to a merchant category that had a $15 tolerance above the pre-authorized amount. This applies to certain merchant categories as explained in the cardholder agreement. Peoples Card Services encourages you to contact us *** so we can help provide further explanation about this, as needed.