Review: I simply ordered a white pizza with tomatoes, and I personally picked it up. Upon arriving at home, after leaving a tip, the tomatoes were burnt. I called back about the issue, and I was assured that I would get the correct pizza. I requested fresh tomatoes and awaited the new pizza. Much to my surprise, the second pizza came with burnt tomatoes as well. I asked for a refund and returned both pizzas, with no refund. This isn't the first time that this has happened and I strongly recommend to find another place for food.
Product_Or_Service: white pizza with fresh tomatores
Desired Settlement: DesiredSettlementID: Refund
I have not received a refund as of yet. This isn't the first time that this has happened. Being it customer service on a much higher level, I recommend that this establishment hires a competent manager or close down, as it is not living up to a common standard.
Business
Response:
Consumer Response /* (-5, 8, 2013/08/08) */
I received a refund 3 days after contacting you, but never heard anything back from their company. I will not use their services ever again and would not recommend them to anyone, but since I did receive a refund, I can consider this case resolved.
Review: I simply ordered a white pizza with tomatoes, and I personally picked it up. Upon arriving at home, after leaving a tip, the tomatoes were burnt. I called back about the issue, and I was assured that I would get the correct pizza. I requested fresh tomatoes and awaited the new pizza. Much to my surprise, the second pizza came with burnt tomatoes as well. I asked for a refund and returned both pizzas, with no refund. This isn't the first time that this has happened and I strongly recommend to find another place for food.
Product_Or_Service: white pizza with fresh tomatores
Desired Settlement: DesiredSettlementID: Refund
I have not received a refund as of yet. This isn't the first time that this has happened. Being it customer service on a much higher level, I recommend that this establishment hires a competent manager or close down, as it is not living up to a common standard.
Business
Response:
Consumer Response /* (-5, 8, 2013/08/08) */
I received a refund 3 days after contacting you, but never heard anything back from their company. I will not use their services ever again and would not recommend them to anyone, but since I did receive a refund, I can consider this case resolved.