People's Home Equity Inc located in San Diego

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

Please find attached the scanned version of the letter that was mailed to the customer last weekPlease let me know if there is anything further that we need to do to close this case.Thank you!August 20, 2015*** *** *** *** ** ***Mr ***This Letter is regarding the
issue you filed with the Revdex.com dated 8/8/You had previouslybeen working with our Sales Manager *** *** on your loan application.As Mr*** explained in two separate emails and numerous phone calls over a period of two weeks at theend of July, there were conditions added to your approval of a loanThe conditions included putting a certainamount of money aside to be used for your roof repair and other issuesMr*** also explained that thecost of your appraisal ($450) would be reimbursed to you at the time that your loan closed.We feel that we have done everything possible in this circumstance to explain the conditions of your loan, bothin writing and verbally, over the phoneMr*** was always available for questions at your convenience.At this time, to resolve this matter, we are offering to reimburse you the cost of the appraisal ($450) eventhough you choose to not pursue your loan with us at this time.We do hope that you will find another company that better solves your mortgage needsShould you choose toaccept the reimbursement, please contact *** *** directly to process it.Peoples Home Equity, Inc located in San DiegoSenior Management Team