Penske Automotive Group, Inc.

I bought a [redacted] from Penske/[redacted] and it has been a lemon right from the start, Rattles from hell that never go away, seats that move back and forth on their own after you put the front seat down like robots but none is more maddening than the most recent affront -- an entertainment system/navigation screen that reboots whenever it wants to and goes dark so you can't see what's on or what's what.
I reported this problem while it was under warranty (I have the email notification confirming the timing) but they said they couldn't find anything wrong (yes, THAT ploy again). So two weeks ago I returned it to Penske in [redacted] to fix the problem they said they originally couldn't find. Wouldn't you know they wanted over $4,000 to replace the system (and a few hundred more to "expedite" it by the time I got home (I was out of town).
No screen, no navigation, no radio for an ex-radio program director and dj as well as music industry professor. They're fine with it.
A [redacted] is no [redacted] in my book unless you don't like radios and navigation systems that work.
The dealer won't pay to make it right.
[redacted] won't pay to fix a reported warranty problem.
So I am suing.
In the meantime: Spoiler Alert for both.
Shop around for other options outside the [redacted] world and the anti-consumer practices of Penske.

I bought a [redacted] from Penske/[redacted] and it has been a lemon right from the start, Rattles from hell that never go away, seats that move back and forth on their own after you put the front seat down like robots but none is more maddening than the most recent affront -- an entertainment system/navigation screen that reboots whenever it wants to and goes dark so you can't see what's on or what's what.
I reported this problem while it was under warranty (I have the email notification confirming the timing) but they said they couldn't find anything wrong (yes, THAT ploy again). So two weeks ago I returned it to Penske in [redacted] to fix the problem they said they originally couldn't find. Wouldn't you know they wanted over $4,000 to replace the system (and a few hundred more to "expedite" it by the time I got home (I was out of town).
No screen, no navigation, no radio for an ex-radio program director and dj as well as music industry professor. They're fine with it.
A [redacted] is no [redacted] in my book unless you don't like radios and navigation systems that work.
The dealer won't pay to make it right.
[redacted] won't pay to fix a reported warranty problem.
So I am suing.
In the meantime: Spoiler Alert for both.
Shop around for other options outside the [redacted] world and the anti-consumer practices of Penske.