When it came to selling parts to me for my Duramax, they were very accessible and agreeable. When the expensive CP3 pump they sold me would now build any pressure, they wouldn't even talk to me. Phil [redacted] is the owner and repeated emails and voice mail messages to him have gone unanswered. Stay away from Pensacola Diesel. Do yourself a favor and find a reputable shop to do business with. I'm out over $500 and a lot of hours of my own time. The expensive boat anchor I bought from them is now going to be used as a core return when I have to buy another pump.
Great customer service. Emailed a few times and everytime I was responded too the same day. Had a problem with some injectors and they shipped me two out under warranty with prepaid postage so I didn't have to have my truck down. Very easy to deal with. I recommend them highly.
When it came to selling parts to me for my Duramax, they were very accessible and agreeable. When the expensive CP3 pump they sold me would now build any pressure, they wouldn't even talk to me. Phil [redacted] is the owner and repeated emails and voice mail messages to him have gone unanswered. Stay away from Pensacola Diesel. Do yourself a favor and find a reputable shop to do business with. I'm out over $500 and a lot of hours of my own time. The expensive boat anchor I bought from them is now going to be used as a core return when I have to buy another pump.
Great customer service. Emailed a few times and everytime I was responded too the same day. Had a problem with some injectors and they shipped me two out under warranty with prepaid postage so I didn't have to have my truck down. Very easy to deal with. I recommend them highly.