Penny Arcade

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meHere is a link to the original complaint (http://www.Revdex.com.org/western-washington/business-reviews/internet-gaming/p...⇄ [redacted] /complaints#breakdown) that includes me in the desired resolution and throughout the complaintI would ask that the Revdex.com provide more information on complaint # [redacted] to penny arcadeI would also ask that penny arcade follow through and get into contact with me to ensure that I am refunded my money after the resolution.Sincerely, [redacted] ***

That is not what we have in our notes and it would go against our policy, however, we do not have access to the specific complaint communication detailsIf the Revdex.com can provide said communication and it does show someone from our side saying this, we will honor it

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. I appreciate the speedy resolution to this problem.Sincerely, [redacted]

We don't have an issue with refunding this order.

Had we received this complaint prior to the show, like we had our from your brother, we would have no problem refunding your purchase (despite our clear no refund policy stated during the badge purchasing process). Unfortunately, since the show has long since passed and we are unable to resell the...

badges allocated to you, we are unable to refund your purchase.

Complaint: [redacted]I am rejecting this response because:When my brother submitted his complaint ([redacted]) it included me in it as well. Penny arcade agreed to a resolution of refunding both of us in the initial complaint but failed to give me my money back. This complaint was filed well before the date of the actual show. The money for the tickets was taken back out of my bank account less than a week ago, well after the show had already ended.Sincerely,[redacted]

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Here is a link to the original complaint (http://www.Revdex.com.org/western-washington/business-reviews/internet-gaming/p...⇄ that includes me in the desired resolution and throughout the complaint. I would ask that the Revdex.com provide more information on complaint #[redacted] to penny arcade. I would also ask that penny arcade follow through and get into contact with me to ensure that I am refunded my money after the resolution.Sincerely, [redacted]