Peight"s Window Specialty

Peight's Window Specialty receives most of Its work through "word of mouth" advertisingTherefore, it is very important to us that our customers be totally satisfiedI had been to this house in the past concerning warranty complaints and corrected the issues totally free of charge including labor,
which is our procedureThis time was going to be no differentThe parts were ordered about weeks before the complaint was submittedThe customer also wanted an additional window replaced including new trimI was waiting for everything to arrive so we could do everything at the same timeIn the meantime, the window manufacturer had only sent one of the parts needed because they had overlooked the glass on the order, thus delaying the process a little moreI had been on the phone with the customer a couple of times during this process assuring her it would be taken care ofI understand that to her it seemed like a long processEarlier this week we were able to take care of these issues for her.SincerelyJason * S*Owner