Peek' n Peak Resort & Spa

I am responding to Complaint #[redacted] that was mailed to our company. First, I apologize for the delay in answer as I was out of town until today and am responding to the complaint immediately upon receipt. Second, I personally talked with [redacted] before I left town. Our policy is a 90...

exchange on a mattress if a customer is not happy. Somehow, this was not communicated to Miss [redacted] by the original salesperson. We have already exchanged the mattress and it was reported that she is happy and satisfied with her new mattress.Thank you,Sherrie B[redacted], VPMack Mattress Outlet