Pearson Higher Education

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: The responsibility taken by the company is appreciated; however, the Gift Card offered is only usable in the United States of AmericaI am located in Canada In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted]

Revdex.com:At this time, I have not heard from the businessI would like to try a different Pearson Higher education group

Your experience using Pearson applications is very important to us, and we sincerely regret the problems you experienced during the June *** weekendWe understand how frustrating this was for you, especially during a summer term when courses are shorter and study times are at a premium
Plus, we understand that weekends are a prime time when working students plan to study and complete assignments. Because of the extended amount of time you lost access to your course materials, we will send you a $iCard gift cardRight now, we are processing your request with iCard Gift Cards, and you should receive an email from them in the next four weeksLook for an email from ***It will provide instructions and a link to access it. Again we regret the frustration our system maintenance caused youThis was definitely not the experience we intended for you, and we want to apologize

Pearson will be providing a refund to this customer

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

The responsibility taken by the company is appreciated; however, the Gift Card offered is only usable in the United States of America. I am located in Canada.
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]