Pearl Butik

We regret that there was an error in the refund amount given We are happy to refund the customer the additional 14.58.We do not keep customer credit card information on file The customer would need to call us with that information.We pride our selves on customer service, and always welcome open clear communication to resolve any issues A follow up phone call to us when the customer did not the $on her credit card bill would have resolved this issue on the spot.Please ask the customer to contact the store so that we may proceede with the refund.Thank you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***P.S. I contacted the business today with my credit card information. I shall notify you when I receive a copy of the refund transaction receipt. Thank you very much for your assistance

We regret that there was an error in the refund amount given.  We are happy to refund the customer the additional 14.58.We do not keep customer credit card information on file.  The customer would need to call us with that information.We pride our selves on customer service, and...

always welcome open clear communication to resolve any issues.  A follow up phone call to us when the customer did not the $14.58 on her credit card bill would have resolved this issue on the spot.Please ask the customer to contact the store so that we may proceede with the refund.Thank you.