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Revdex.com: I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint # [redacted] I understand that by choosing to accept the business response that my complaint will be closed as resolvedThe Business has given me an e mail notice stating that they will refund the requested amount Regards, [redacted] ***

Dear Client,Thank you for providing feedbackWe are very sorry for the inconvenience you’ve experienced while conversing with our Support departmentUnfortunately, we had we had a technical issue with the chat system, and that’s why our support team was unable to respond to you in a timely mannerAccording to our records, the full refund was issued on Oct 11, Also, since the issue with chat is already fixed, do not hesitate to contact us if you have further questions or comments

Dear User,I am very sorry about the misunderstanding that occurred while you were using our websiteOur Terms of Service page clearly states the terms of billing for monthly subscriptionThe links to Terms of Service page are located on every page of our sitePart (A) of "Payment, Refunds, Upgrading and Downgrading Terms" section states: "If you sign up for an Individual or a Corporate account, for a monthly plan, your subscription will renew and your account will be billed again every days starting on the first 30-day-anniversary of your subscriptionIf you cancel your subscription, you will not be billed anymore and your subscription will expire days after your last paymentIf you cancel and request a refund, your subscription will expire immediately upon the granting of the refund"The full text of our Terms of Service can be found here: [redacted] Our company is deeply committed to our customers and their satisfactionWe have 100% money back guarantee policyPlease provide the original email address you've used for subscribing at our website and we will issue you refund Please do not hesitate to contact our Customer service specialist at [redacted] Thank you!

Revdex.com: I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint # [redacted] I understand that by choosing to accept the business response that my complaint will be closed as resolved Regards, [redacted]

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