PCH Wheels, LLC

Initial Business Response / [redacted] (1000, 6, 2017/02/08) */ The consumer purchased VIP tickets for a national concertThe VIP area seating is on a first come first serve bases, the initial complaint was due to stage items being in her way of seeing the whole act These stage items were moved the best they could be, these items are out of the hands of our facility it is all in the hands of the performer and their crewThe manager was aware of the situation when it first became a problem and fixed the situation the best she could Initial Consumer Rebuttal / [redacted] (3000, 8, 2017/02/09) */ (The consumer indicated he/she DID NOT accept the response from the business.) The manager did not address the issue at handI was never spoken to, and still have not had polite serviceAlso, first come first serve basis means nothing when none of the section could seeAnd how is not being able to hear their responsibility, it is their sound system?

Initial Business Response / [redacted] (1000, 6, 2017/02/08) */ The consumer purchased VIP tickets for a national concertThe VIP area seating is on a first come first serve bases, the initial complaint was due to stage items being in her way of seeing the whole actThese stage items were moved the best they could be, these items are out of the hands of our facility it is all in the hands of the performer and their crewThe manager was aware of the situation when it first became a problem and fixed the situation the best she could Initial Consumer Rebuttal / [redacted] (3000, 8, 2017/02/09) */ (The consumer indicated he/she DID NOT accept the response from the business.) The manager did not address the issue at handI was never spoken to, and still have not had polite serviceAlso, first come first serve basis means nothing when none of the section could seeAnd how is not being able to hear their responsibility, it is their sound system?

Initial Business Response /* (1000, 6, 2017/02/08) */
The consumer purchased VIP tickets for a national concertThe VIP area seating is on a first come first serve bases, the initial complaint was due to stage items being in her way of seeing the whole act These stage items were moved the best
they could be, these items are out of the hands of our facility it is all in the hands of the performer and their crewThe manager was aware of the situation when it first became a problem and fixed the situation the best she could
Initial Consumer Rebuttal /* (3000, 8, 2017/02/09) */
(The consumer indicated he/she DID NOT accept the response from the business.)
The manager did not address the issue at handI was never spoken to, and still have not had polite serviceAlso, first come first serve basis means nothing when none of the section could seeAnd how is not being able to hear their responsibility, it is their sound system?

Initial Business Response /* (1000, 6, 2017/02/08) */
The consumer purchased VIP tickets for a national concert. The VIP area seating is on a first come first serve bases, the initial complaint was due to stage items being in her way of seeing the whole act. These stage items were moved the best...

they could be, these items are out of the hands of our facility it is all in the hands of the performer and their crew. The manager was aware of the situation when it first became a problem and fixed the situation the best she could.
Initial Consumer Rebuttal /* (3000, 8, 2017/02/09) */
(The consumer indicated he/she DID NOT accept the response from the business.)
The manager did not address the issue at hand. I was never spoken to, and still have not had polite service. Also, first come first serve basis means nothing when none of the section could see. And how is not being able to hear their responsibility, it is their sound system?