On 06/04/I rented a storage unit at this facilityThe facility does not have an office and everything is done through a kiosk/computer outside, near the gateOn 07/29/I rented a U-Haul and emptied the storage unitImmediately after emptying the unit, I left a voicemail at the facility advising that the unit was now empty and would like to end the contract/rental agreementI did not receive a call back and assumed they had received my messageTo my surprise, I noticed that they charged me for another month on 08/02/I have called a few more times and left voicemails on each opportunityNobody ever contacted me backI finally decided to dispute the claim with my credit card (Discover) which is now investigating my claim
On 06/04/I rented a storage unit at this facilityThe facility does not have an office and everything is done through a kiosk/computer outside, near the gateOn 07/29/I rented a U-Haul and emptied the storage unitImmediately after emptying the unit, I left a voicemail at the facility advising that the unit was now empty and would like to end the contract/rental agreementI did not receive a call back and assumed they had received my messageTo my surprise, I noticed that they charged me for another month on 08/02/I have called a few more times and left voicemails on each opportunityNobody ever contacted me backI finally decided to dispute the claim with my credit card (Discover) which is now investigating my claim