I ordered a Mac from this company I've ordered Macs from them over the past yearsThe computer they shipped me had inferior specs to the one I ordered They refused to honor the price on the one I ordered, refused to send me an email confirm our discussion, and I had to ask to speak to a supervisor times I've been holding minutes waiting to speak to this jerk's supervisor,
What a waste of time and energy today trying to order a laptop from MacMall todayAfter ordering, I received an email from customer service saying that they can't sell Apple products directly to schools or to anyone if the school is paying for itRIDICULOUSSo, it turns out that we cannot purchase anything Apple branded because of this bizarre stipulationThe vague, one-liner: "Some products are not available for sale to schools" is misleading and is completely incongruous with MacMall's advertisingThey really should update the terms of sale to state that NO APPLE PRODUCTS can be purchased by educational institutions--not some, NONEMoreover, I tried contacting MacMall via their online feedback page but none of the security codes workedI tried it dozen times with every different code that the site generatedSince I was getting nowhere with that, I tried using the live chat and waited at least forty minutes to be connected with someoneNever happenedVery poor!
Ever since [redacted] was purchased by PCMall the customer service, delivery of products and any fallow up with customer service is horribleI've done business with [redacted] for years spending of thousands of dollar annuallyI will be looking for a new vender
I ordered a Mac from this company I've ordered Macs from them over the past yearsThe computer they shipped me had inferior specs to the one I ordered They refused to honor the price on the one I ordered, refused to send me an email confirm our discussion, and I had to ask to speak to a supervisor times I've been holding minutes waiting to speak to this jerk's supervisor,
What a waste of time and energy today trying to order a laptop from MacMall todayAfter ordering, I received an email from customer service saying that they can't sell Apple products directly to schools or to anyone if the school is paying for itRIDICULOUSSo, it turns out that we cannot purchase anything Apple branded because of this bizarre stipulationThe vague, one-liner: "Some products are not available for sale to schools" is misleading and is completely incongruous with MacMall's advertisingThey really should update the terms of sale to state that NO APPLE PRODUCTS can be purchased by educational institutions--not some, NONEMoreover, I tried contacting MacMall via their online feedback page but none of the security codes workedI tried it dozen times with every different code that the site generatedSince I was getting nowhere with that, I tried using the live chat and waited at least forty minutes to be connected with someoneNever happenedVery poor!
Ever since [redacted] was purchased by PCMall the customer service, delivery of products and any fallow up with customer service is horribleI've done business with [redacted] for years spending of thousands of dollar annuallyI will be looking for a new vender