From: [redacted] [mailto: [redacted] ] Sent: Tuesday, April 28, 8:AM To: [redacted] Subject: Re: Your Revdex.com Complaint ID# [redacted] ; DriverSupport.com ***, I have not received a refund from the company in my claim
Complaint: [redacted] I am rejecting this response because:I have not been able to respond to any emails, because this is the first I got saying if actions are going no actions are going to be takenThey said I was going to get a refund and that never happened! Regards, [redacted] ***
here is a copy of the refund receipt issued 4/27/2015, Please allow to business for the credit to get back on the Visa account ending in ***.RefundMerchant: [redacted] ***US [redacted] Order Information Description: Driver Support Registration Order Number: P.ONumber: Customer ID: Invoice Number: [redacted] Billing Information Shipping Information [redacted] Shipping: Tax: Total: USD (39.90) Visa XXXX [redacted] Date/Time: 27-Apr-11:56:CDT Transaction ID: [redacted] Reference Transaction ID: [redacted] Transaction Type: Refund Transaction Status: Refund Authorization Code: Payment Method: Visa XXXX***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]
Complaint: [redacted] I am rejecting this response because: [redacted] , I got your email saying PC Headquarters, was refunding my 129.00, also had gotten a phone saying I would be getting a full refund back, of But as of yet today a week later, it has not been returned, so if you can look into this, so they will do the refund, it would be appreciated, thank you so much, My phone number is also [redacted] I will be waiting to hear from you [redacted] Complaint # is [redacted] Regards, [redacted]
Our records show that you were charged on January 17, for the first month of our monthly service You were again charged on February 17, for the next month We do not show chargesLet us know if we can help further***
The refund has been issued
It appears your problem has been resolved You can now use the software[redacted] ***
Refund will be issued***
From: [redacted] [mailto: [redacted] ] Sent: Tuesday, April 28, 8:AM To: [redacted] Subject: Re: Your Revdex.com Complaint ID# [redacted] ; DriverSupport.com ***, I have not received a refund from the company in my claim
Complaint: [redacted] I am rejecting this response because:I have not been able to respond to any emails, because this is the first I got saying if actions are going no actions are going to be takenThey said I was going to get a refund and that never happened! Regards, [redacted] ***
cusomter has been contacted by Up Click , who is the support company that charged them the $ We have refunded our part of the service which was $
refund has been issued, details below[redacted] [redacted]
Complaint: [redacted] I am rejecting this response because: Regards, [redacted]
here is a copy of the refund receipt issued 4/27/2015, Please allow to business for the credit to get back on the Visa account ending in ***.RefundMerchant: [redacted] ***US [redacted] Order Information Description: Driver Support Registration Order Number: P.ONumber: Customer ID: Invoice Number: [redacted] Billing Information Shipping Information [redacted] Shipping: Tax: Total: USD (39.90) Visa XXXX [redacted] Date/Time: 27-Apr-11:56:CDT Transaction ID: [redacted] Reference Transaction ID: [redacted] Transaction Type: Refund Transaction Status: Refund Authorization Code: Payment Method: Visa XXXX***
please go to this link for instructions on how to remove [redacted] thank you support
Your refund has been issued for processing.***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]
we will issue a refund to the customer.thank you support
Complaint: [redacted] I am rejecting this response because: [redacted] , I got your email saying PC Headquarters, was refunding my 129.00, also had gotten a phone saying I would be getting a full refund back, of But as of yet today a week later, it has not been returned, so if you can look into this, so they will do the refund, it would be appreciated, thank you so much, My phone number is also [redacted] I will be waiting to hear from you [redacted] Complaint # is [redacted] Regards, [redacted]
Your refund was posted on February 10th [redacted] ***
refund was issued on 4/27/
Our records show that you were charged on January 17, for the first month of our monthly service You were again charged on February 17, for the next month We do not show chargesLet us know if we can help further***