Payless Tires

Initial Business Response / [redacted] (1000, 8, 2016/01/15) */ I recall [redacted] coming in for 17" used tire on a Chevrolet truckAfter installing the tire we checked the tire to see if it had any leaks , defects, etc and it turned out be fineA week or so later a different gentleman called and claimed the tire was leaking, so I told him to bring it back and I could see what the issue wasHe brought the tire/rim OFF THE VEHICLEHe showed me his invoice and it clearly said it was a 17" tireThe Rim/Tire he brought OFF THE VEHICLE was an 18" Rim/TireI clearly told the gentleman that that was NOT the tire I sold him, 18" Tires are IMPOSSIBLE to install on 17" RimsThan he just claimed he wanted a tire repair, so I fixed it for him FREE OF CHARGE even though I should have charged himThat tire they brought in was NOT the tire I sold them

Initial Business Response /* (1000, 8, 2016/01/15) */
I recall [redacted] coming in for 1 17" used tire on a Chevrolet truck. After installing the tire we checked the tire to see if it had any leaks , defects, etc and it turned out be fine. A week or so later a different gentleman called and...

claimed the tire was leaking, so I told him to bring it back and I could see what the issue was. He brought the tire/rim OFF THE VEHICLE. He showed me his invoice and it clearly said it was a 17" tire. The Rim/Tire he brought OFF THE VEHICLE was an 18" Rim/Tire. I clearly told the gentleman that that was NOT the tire I sold him, 18" Tires are IMPOSSIBLE to install on 17" Rims. Than he just claimed he wanted a tire repair, so I fixed it for him FREE OF CHARGE even though I should have charged him. That tire they brought in was NOT the tire I sold them.