Paws Up To Health

I am so sorry for thisThis Power washer was fired on Monday because we did have a issues last week tooWe can give your money back or I can have Aaron who has washed for me for year's (your top guy) he was washing a large job for the passed two week and should be free next week to rewash youI'm so sorry and this is not how we do businessWe wash a lot of house every year with a 98.2% CUSTOMER SATISFACTION! Please let me know how you want to move forward(BTW) I did not get a emailBut I know now and we can fix it.Please let me know how I can help.Thanks,Tom H [redacted] Owner

I reviewed the response made by the business in reference to complaint ID [redacted] , and find the resolution is satisfactory to me. What I would like is for Color World to send someone to reclean my house and include in that cleaning the porch railings both front and back. Thank you and contact me to schedule a time that you are able to do this.

I reviewed the response made by the business in reference to complaint ID ***, and find the resolution is satisfactory to me
Please close and remove my complaint.
Regards,
*** ***

I reviewed the response made by the business in reference to complaint ID ***, and find the resolution is satisfactory to me
Regards,
*** ***

I reviewed the response made by the business in reference to complaint ID ***, and find the resolution is satisfactory to me, as long as MrM*** is not the employee to work the job

Dear Revdex.com, There was some misunderstanding and confusion in handling the warranty painting/repairs of *** ***’s home. After we had originally addressed the issues of bad wood in the spring of we have found more wood that needed to be replaced. Our carpenter went out and created
an estimate for what needed to be done. He sent that to us but it never made its way to the homeowner until September of 2017. We had been waiting to hear from the customer on approval to do the work and she was waiting on us to do the work. This is why there was a little bit of round around in addressing the bad wood. Since this complaint we have been in contact with the homeowner and are planning on addressing this once the weather changes to acceptable exterior repair/painting weatherColor World Housepainting

Business notified Revdex.com via phone call that they were waiting to hear back from consumer if he wished to move forward with project or notBusiness is in agreement to refund $

We are very sorry we did not respond to the follow up from Color WorldHousepainting in the allotted timeThe oversight was unintentionalWeare unable to move forward with any solution until the weather breaksWewill keep you posted as this moves along.Tom H*** called on January 2nd indicating that he had all intention ofcompleting the warrant workWe are going to call out another carpenter toevaluate the condition of the cedar siding which he indicates as "bad wood".We accept the response but cannot attest to the satisfactory solution to theproblem until Color World is able to act on their response in a timely andacceptable manner as Tom indicatedAt this time no exterior work is can bedone.Thank you

We have communicated with this potential customer and have resolved the issue We are going out today to look at his project

First off I apologize on what happen and I'll talk with our team... We did have some changes going on in our office last week and I see I still need to clarify who is doing what... Aimee (Who is the receptionist) should never be telling any customer what the schedule "maybe"... Shell first day was...

Wednesday last week in her new roll at the office and WE NEVER LET THE POWER WASHER SCHEDULE ANYTHING!!! This is why... My top PW who has PW for me for the last 18 years was washing a condo complex and I'm sure  the girls were just trying to keep John (My 2nd PW how is good but young and new to us this year) busy last week. I am sorry and this is not how we do business. We have washed 300 plus jobs this year already with 98.9%  customer satisfaction. If you would like your house power washed we'll do it for $100. Please let me know, and I'll have the office schedule it "the right way" for you and not just try to work you in as a rush job... Again so sorry. We have a A+ rating with the Revdex.com and we want to keep it this way. Thanks for the heads up to get better. Tom H[redacted]Owner

I am so sorry for this... This Power washer was fired on Monday because we did have a issues last week too. We can give your money back or I can have Aaron who has washed for me for 18 year's (your top guy) he was washing a large job for the passed two week and should be free next week to rewash...

you. I'm so sorry and this is not how we do business. We wash a lot of house every year with a 98.2% CUSTOMER SATISFACTION! Please let me know how you want to move forward. (BTW) I did not get a email.... But I know now and we can fix it.Please let me know how I can help.Thanks,Tom H[redacted]Owner

I reviewed the response made by the business in reference to complaint ID [redacted], and find the resolution is satisfactory to me. What I would like is for Color World to send someone to reclean my house and include in that cleaning the porch railings both front and back. Thank you and contact me to schedule a time that you are able to do this.