Paul Miller Audi

The customer sent in a internet lead, including a credit application, to the dealershipSalesperson made a follphone call to the customer, they discussed a specific car and the customer came in to see the carCustomer OK'd the specific car, a buyers order was written and the credit application was submitted for approvalCredit application cannot be submitted without a specific vehicleNo monies were taken from the customer while waiting for approvalWhile waiting for approval, salesperson asked about insurance and the customer called his ex-wife because the insurance was in her nameThe finance manager then came to the salespersons desk where the customer was waiting and informed him that his credit application had been declinedWe cannot resolve this complaint because the customer does not qualify for the needed credit

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meI received a check for refund

Regarding claim ***, Paul Miller Audi disputes performing any unauthorized repairs and has signed documentation to such effectIn the intertest of expediency we are refunding the charges disputed in this case directly to the customerThank you
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The customer sent in a internet lead, including a credit application, to the dealership. Salesperson made a follow-up phone call to the customer, they discussed a specific car and the customer came in to see the car. Customer OK'd the specific car, a buyers order was written and the credit...

application was submitted for approval. Credit application cannot be submitted without a specific vehicle. No monies were taken from the customer while waiting for approval. While waiting for approval, salesperson asked about insurance and the customer called his ex-wife because the insurance was in her name. The finance manager then came to the salespersons desk where the customer was waiting and informed him that his credit application had been declined. We cannot resolve this complaint because the customer does not qualify for the needed credit.