Paul Davis Emergency Services of the Northwest

Calling Rhino cleaning and restoration, or 855 rhino help, was one of the worst decisions I have made. We were victims of the October 2015 flood. I called at 9am and no one arrived until 7pm. The technician quoted me a price and promised certain services for that price. Throughout the following 3 days I talked to the owner and operations manager multiple times voicing my concerns with the lack of promised services. Mr. A [redacted] assured me I wouldn't pay for any equipment I didn't get. He also told me a technician had to take moisture readings everyday and yet they NEVER took a moisture reading. After firing this company I had another company come out and assess my house. Rhino had overcharged me, put way too many fans in my house, damaged my carpets and walls unnecessarily, never took any measurements of my house, falsified measurements and moisture readings, and then refused to renegotiate the price. I would never recommend this company. They lied multiple times. They took advantage of us in this emergency. I want to save you from going through the horrible situation I have gone through....use another company!

Calling Rhino cleaning and restoration, or 855 rhino help, was one of the worst decisions I have made. We were victims of the October 2015 flood. I called at 9am and no one arrived until 7pm. The technician quoted me a price and promised certain services for that price. Throughout the following 3 days I talked to the owner and operations manager multiple times voicing my concerns with the lack of promised services. Mr. A[redacted] assured me I wouldn't pay for any equipment I didn't get. He also told me a technician had to take moisture readings everyday and yet they NEVER took a moisture reading. After firing this company I had another company come out and assess my house. Rhino had overcharged me, put way too many fans in my house, damaged my carpets and walls unnecessarily, never took any measurements of my house, falsified measurements and moisture readings, and then refused to renegotiate the price. I would never recommend this company. They lied multiple times. They took advantage of us in this emergency. I want to save you from going through the horrible situation I have gone through....use another company!