Pat's Radiator & Automotive Repair

We printed the Estimate, Invoice, and the courtesy check for her vehicle to provide with what was actually said to Ms. [redacted]. On the invoice we stated recommendations is the "Left Front wheel bearing was bad and noisy but had no play." Brakes do not fail inspection unless metal to...

metal. So her brakes passed. and for that reason we would not want to sell her something unless she really needed it. Her front tires measured 2 32nds and 3 32nds in the rear. 2 32nds Fails a NYS Inspection and any inspection station can tell you that. The rear tires passed inspection but barely. The front did not. So with her vehicle she would have to replace the 2 front tires to pass NYS Inspection and the rears were not good for winter driving or rain so we recommend the rears too.
we did not give her a $1000 estimate for just tires. See attachment. Tires, wheel bearing, NYS Tire Tax, and labor for the wheel bearing, shop supplies and NYS Sales Tax.
Recommendations for Ms. [redacted] are attached on the Courtesy check, Estimate, And the Invoice. The Groupon was $18 and we never redeemed her Groupon. We told her if she purchased tires for the fronts we would re-inspect it and it would pass. We didn't charge her Groupon because there is a $11 re-inspection fee and we did not want to have to charge her that. We told her she could purchase tires somewhere else if she wanted too. so she would have to dispute the $18 with Groupon Unfortunately.