Patriot HOA Management Reviews (25)
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Patriot HOA Management Rating
Address: 1826 Grandstand Dr, San Antonio, Texas, United States, 78238-4505
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www.patriothoa.com
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Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted] [redacted]
The Homeowners Association guidelines require trash cans be placed and stored out of view if it is not a trash day. After reviewing the letters, there is no indication that our compliance staff believes there to be 3 trash cans, there were just several letters sent over the course of several...
inspections. The $100.00 has been refunded and issued as a check to the homeowner. Unfortunately, we cannot change the rules in the Association as that would require a meeting with at least 75% of the neighborhood in attendance and for at least 67% of the neighborhood to vote to make the change. That is out of our control. I hope this remedies the situation for Mr. [redacted].
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
Complaint: [redacted]
I am rejecting this response because:Again you assert I have been told things that their agents have NOT communicated to me. Which is why I persist in making direct and not third party communication. Considering that the check that was cashed was sent certified mail and signed for, it clearly indicates that an employee or agent of the management company had control of the check at some point in time. If direct communication is established and then resolution reached I would consider this issue resolved but I will not do so until that has happened.
Regards,
[redacted]
We have had several contacts with this homeowner and it has been discovered and reported by the homeowner that the check he submitted was cashed and deposited into an account not held by the Association. We have been informed he has stopped payment on the check and will be reissuing payment....
If there is further concern we are happy to help but at this time, we believe the issue has been resolved.