Paton Press

I have requested a refund for book purchased through the web after having significant delivery issues and subsequent excessive custom charges resulting in my refusal of the UPS delivery. I am not happy with the customer service received from Paton Press. In fact the customer service representative has not respond to my multiple emails. I recognize that I can not expect to be refunded for those delivery charges but after 6 weeks I have not been reimbursed for the book.