Pasco

Celco is a third party collection agency, who is working for our client, [redacted] would need to contact [redacted] for further information about the original bill from 6/5/However, in the meantime, Celco will mark the account as Disputed in our systemThank you

Initial Business Response / [redacted] (1000, 5, 2016/06/02) */ The debtor called in May stating that he had paid the company the $balanceThe proof he sent did not look authentic, so we emailed the clientThey wrote back that they had no record of paymentWe advised the debtor of such, but he never responded to us, so we flagged it to come off of his credit when we report in JuneOur Supervisor called and told him this on 5/At this time, the account has been marked to be removed from his credit and will be reported to Trans Union and Experian in June

Initial Business Response / [redacted] (1000, 5, 2015/10/12) */ The account and all historic informatin was reviewed by upper management down to the collectors who spoke with the consumerThe confusion was discussed, clarified and rectifiedThe Senior Supervisor in the area called the consumer to apologize and clarify the situationThe consumer was beligerant, would not listen to the supervisor and hung up on himWe have completed our investigation and response and consider the matter closed