Partsville Auto

Customer bought item without doing research.  Item was a headlight that had no components (no bulbs etc)Contacts us and says she/he needs an item that comes with bulbs, we say that we don't have any, and buyer forces us to accept returns (WE DO NOT ACCEPT RETURNS)  Stated in listing.But...

give an exception and allow are return, but state that item has to be packaged very well if items comes back damaged we WILL NOT issue refund.  Buyer send back item comes broken.We notify the buyer and tell here how much it will cost to repair item.  And offer a partial refund (the difference)Buyer disagrees, files dispute.Attached are photos of the damaged item.---------------We do not give Revdex.com permission to use our name or have our company listed on Revdex.com.  We are on eBay and already have a feedback/dispute system for buyers, see below:http://stores.ebay.com/partsville-auto