Partners in Health

To whom it may concern, In the process of representing thousands of people across the United States without fail it appears as though we will never be able to satisfy 100% of the families that use our companyWe have long lasting employees that enjoy working for our company and aiding our clients in their most difficult timesWe have responded when needed to disputes with dignity and respect realizing that people will not always be happy no matter whatWe have had people save hundreds and thousands of dollars and still were not pleased that they had any obligations to pay a dime even thought it was really owed The Tax Defense Group will not use the Revdex.com or any site to handle, resolve or dispute with current or former clientsWe take every family that hires our company in as our ownOur employees that have worked here for many years would never harm or do anything to hurt a client or fellow employeeI am very very sorry that you feel so upset to use this site as your forum of resolution We are always open to discussion and your welcome to call us anytime Thank you, The Tax Defense Group

Complaint: I am rejecting this response because:***, Thank you for your responseMy complain and communication with your team has not stated that I don't have concerns and issues, as a matter of fact I do and I need to relay on a professional firm that will listen to me and will be respectfulAs explained in my email before I do not appreciate the way that the members of your team described your clientsI have make a decision that I do not want to continue to do business with your team due to the lack of professionalism and respectWhen one of your VP's describes your clients with profanity and negative adjectives, and the person that will represent me will not listen to me and talk over me every other wordMy ask is for you to grant my wishesI appreciate your assistance and your wiliness to help me but at this point your team has demonstrated more than twice that is not professional.Regards, J [redacted]

This client is a great lady ! She has issues that we will not resolve here in the publicShe has been in direct contact with our teamWe were unable to complete the service based on reasons we don't think we should use the Internet to explainWe are on the phone with MsJ [redacted] and we are extremely confidant that we will resolve her concernsWe take every single clients case serious and we go above and beyond

Mr M [redacted] ,We have found that disputing individual tax matters with clients that become frustrated with the process has never lead to any real resolution of any kindHowever we do feel the need to have some accuracy to what has been stated in your clear disdain for our companyIn light of what became an attempt to use Social sites to defame us and demand money back after an Above average first start to resolving your personal issue we continued to talk to you as you made us aware that you didn't want the help from our officeOur company has separated our selves from other firms that don't take the steps needed to insure the work can be completed % We did this very important step that gave us the information needed to complete your entire case with certaintyIt wasn't until after you had us perform the work that you " Demanded " your money back There are often clear examples of a company taking from an individual or ripping them off scams but this isn't that place Mr M*** The employees that made the call for you and secured the information were UCLA trained and have families that rely on themThe steps you are attempting and the statements you are making without a full appropriate response could be misconstrued or even worse Our company stands by it's employees and its clients at all times We are sorry that we weren't a good fit Thank you,The Tax Defense Group

Complaint: I am rejecting this response because: I physically went to The Comptroller office in Towson MDon November 22,to pay $in order for the Comptroller office to remove the Tax lien on all three of my credit reportsI was told by the employee of the State Comptroller department no one was representing meMatt Sittler who is the Senior Tax Analyst [email protected] told me they were not representing me with the state taxes only the federalI also visit in person the Internal Revenue Service Hopkins Plaza Ste BBaltimore Md443-853-Federal Tax building on November 29,I was told by the federal officer how letters were being mailed and sent out certify to my address informing me if I did not respond the tax lien will be placed and at the time I can arraign payment plan to avoid the tax lienI told the IRS employee MAtt and Jafri Yawar and Erika Lopez about them mail I was receiving they told me to fax all documents I am getting from the IRS to their fax number in their office., they will contact the IRSI'm being represented by THE TAX DEFENSE GROUP and I was informed not to get in touch with IRS because they were working on a Forgiveness program and my taxes would be reduced over 75% and a settlement with the IRS will be madeThe Tax Defense Group representative J [redacted] and M [redacted] told me to email and fax all documents and letters I was receiving from The IRS to their email and fax number and do not get in touch with the IRS.I was doing everything The Tax Defense representative was telling me to do I also made sure my payment to The Tax Defense Group was being paid on timeThe Tax Defense will deduct $dollars payment every two weeks from my Wells Fargo account since Feb 2, 2017, so far totaling $2, If the payment was one minute late they called me and ask for them by weekly payment immediate.The IRS employee informed me The Tax Defense Group has three names in the IRS computer system only showing power to give the IRS all my tax informationNo one from the Tax Defense Group was working in my favor or representing me with the outstanding back taxesSo I set up a payment arraignment with the IRS that day to pay all of the back taxesWhen I left the IRS I called and spoke to M [redacted] of the TAX Defense Group and he laid me out saying since I reported them they will not help me or return any of the money I paid themMatt was upset that WELLS Fargo my bank got in touch with them and refund $back to me for the first days only.Wells Fargo said the reason they can be returned days because the contract states they will avoid any tax liens and they were representing my case with the IRSI was informed by Wells Fargo they can only refund me $for days.I would have to recover the rest of the money on my ownWhen I left the IRS I Called Mr [redacted] he starts yelling at me and saying why did I get in touch with WELLS FARGOMatt said he will not do anything to help me with my taxes and will not refund any of the money I paid his company, totaling $ Regards, J [redacted] ***

Dear J***,There is huge misunderstanding and I am very sorry ! The information that you have stated here just doesn't reflect the actual position of your tax debt or our companies ability to assist you I will not use the Revdex.com or any other web based portal to discuss your personal mattersI am very sorry that you feel as if we didn't speak to you properly or with respectThat should never ever happenIf there is anything I can do please call me directlyI already called and spoke to your momPlease allow our company to assist and make this batter! Thank you [redacted] J Founder of the Tax Defense Group

J***, I again hope that you give us the opportunity to seriously represent youThe information that we give to our clients is often very harsh and I am sorry that you are in this spotWe never got past the review with you based on your immediate choice to go to the Revdex.com to get help ? We wish you the very best

Complaint: I am rejecting this response because: Thank you for you responseMy request still not fulfill I need an email from your firm terminating our agreementPlease do not contact me over the phone I am requesting a written notice Regards, J [redacted]

The individual who filed this complaint hired a separate company ! The Tax Defense Group has never represented this person in any capacityThe documents provided also indicate that this is a separate companyPlease advise our company what else to do The Tax Defense group does not operate as this
company in the documents

The masseuse there just took short cuts and cut down the time from around min to min but still charge the full amountI have been there around times and it was like that exactlyNot very professional But this is nothing comparing with the nextOne day, I received a big bill from them saying the insurance won't pay this amount and it would be from my own pocketIt is more than $and they demanded me pay them in install payments in a monthI said I had other medical expenses need to pay to other doctors so can I do payments insteadThey said no and would send my bill to collections right awayVery rude and does not care about patientsThey are just greedy to get money right with shoddy workDo patients deserve to be sent to collections with just a change to the install payments they demanded? People can not send one big bill one day and ask patients to pay it off in payments in a month otherwise will be with collectionsI have never seen such a doctor befor

Dear Revdex.com & MsG***, We take every step that goes into representing a person with a tax debt very seriouslyWe understand that there are significant pressures and stresses that affect people when you have a debt and are being collected upon by the Internal Revenue ServiceMs
G***'s case was also very serious to us and we took immediate steps to ensure that she was not to pay a penny more then she was required to in addition establishing an arrangement that was manageable through timeThe arrangements that were made with Internal Revenue Service was expedited to resolve the outstanding balance as soon as it was possible to allow MsG*** an opportunity to not worry any further about the potential of garnishment by the IRS. When we received the call from MsG*** she used threats and statements that were laced with profanity and unprofessional toneWe sent the case file directly to her and we again attempted to explain the status of her agreement to repay the balance and she was not able to speak without it becoming hostileOur office respects MsG***'s position but we can't refund fees when they were earnedThis was the BEST resolution that was promised to her in writing upfront... We appreciate the opportunity to share our companies position and policyWe have over pages of documents that we have in relation to the casewe are more then pleased to also provide if need be Thank you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 12856917, and find that this resolution is satisfactory to me
Regards,
*** M***

To whom it may concern, In the process of representing thousands of people across the United States without fail it appears as though we will never be able to satisfy 100% of the families that use our companyWe have long lasting employees that enjoy working for our company and aiding our
clients in their most difficult timesWe have responded when needed to disputes with dignity and respect realizing that people will not always be happy no matter whatWe have had people save hundreds and thousands of dollars and still were not pleased that they had any obligations to pay a dime even thought it was really owed. The Tax Defense Group will not use the Revdex.com or any site to handle, resolve or dispute with current or former clientsWe take every family that hires our company in as our ownOur employees that have worked here for many years would never harm or do anything to hurt a client or fellow employeeI am very very sorry that you feel so upset to use this site as your forum of resolution. We are always open to discussion and your welcome to call us anytime. Thank you, The Tax Defense Group

Complaint: 12810956
I am rejecting this response because:[redacted], Thank you for your response. My complain and communication with your team has not stated that I don't have concerns and issues, as a matter of fact I do and I need to relay on a professional firm that will listen to me and will be respectful. As explained in my email before I do not appreciate the way that the members of your team described your clients. I have make a decision that I do not want to continue to do business with your team due to the lack of professionalism and respect. When one of your VP's describes your clients with profanity and negative adjectives, and the person that will represent me will not listen to me and talk over me every other word. My ask is for you to grant my wishes. I appreciate your assistance and your wiliness to help me but at this point your team has demonstrated more than twice that is not professional.Regards,
J[redacted]

Complaint: 12856917
I am rejecting this response because:I am writing this letter in response to the message received from The Tax Defense Group. First and foremost at no point did I ever become frustrated, harbor disdain, or use any social platforms to defame your company. I simply choose not to do business with your company because of the aggressive nature of your company practices and the demand of more money from me for services in order to resolve my situation. I gave you an upfront payment ($400.00) in good faith with the understanding that if you do not perform the services for me I would get said monies refunded. This was quoted to me from  J[redacted] and S[redacted]. Per the FTC Tax Debt Settlement companies cannot charge a fee until the following three conditions have been met. 1. The company must renegotiate, settle, reduce, or otherwise alter the terms of at least one of the consumers debts. 2. The consumer must agree to the settlement or agreement between parties, 3. and the must have made at least one payment as a result of the agreement. Clearly we did not come to an agreement in my case, and secondly there were no services performed by your company on my behalf, no mention of the services and no proof any action of services exist. Your responding message does not include any services you provided, an agreed upon resolution, or results from any services rendered. It seems to be a complimentary account of how indifferent your company is from others that are scamming individuals when in fact this seems like a direct reflect of your company. Additionally, in your response(s) there was no attempt at a resolution of any sort just a "sorry were not a good fit". Based on your description of your company not being a good fit I would like the refund promised to me when J[redacted] said "if we can't help you were not going to keep  your money". Per my conversation with Scott I was made aware that your company works with hundreds of individuals, therefore I am having a hard time understanding why you are putting up such a fight to refund $400.00. This seems like peanuts to the capacity of your company. Therefore I am led to believe that this has become personal for me choosing not to do business with you, or this is a reoccurring scam your company does in order to take a persons hard earned money. I would like a refund of the $400.00 I paid as soon as possible so that we all can discontinue this back and forth commentary.  
Regards,
[redacted]

This client is a great lady ! She has issues that we will not resolve here in the public. She has been in direct contact with our team. We were unable to complete the service based on reasons we don't think we should use the Internet to explain. We are on the phone with Ms. J[redacted] and we are...

extremely confidant that we will resolve her concerns. We take every single clients case serious and we go above and beyond.

Mr M[redacted],We have found that disputing individual tax matters with clients that become frustrated with the process has never lead to any real resolution of any kind. However we do feel the need to have some accuracy to what has been stated in your clear disdain for our company. In light of what...

became an attempt to use Social sites to defame us and demand money back after an Above average first start to resolving your personal issue we continued to talk to you as you made us aware that you didn't want the help from our office. Our company has separated our selves from other firms that don't take the steps needed to insure the work can be completed 100 %.   We did this very important step that gave us the information needed to complete your entire case with certainty. It wasn't until after you had us perform the work that you  " Demanded " your money back.  There are often clear examples of a company taking from an individual or ripping them off scams but this isn't that place Mr M[redacted].  The employees that made the call for you and secured the information were UCLA trained and have families that rely on them. The steps you are attempting and the statements you are making without a full appropriate response could be misconstrued or even worse.  Our company stands by it's employees and its clients at all times.    We are sorry that we weren't a good fit.   Thank you,The Tax Defense Group

Dear J[redacted],There is huge misunderstanding and I am very sorry ! The information that you have stated here just doesn't reflect the actual position of your tax debt or our companies ability to assist you.  I will not use the Revdex.com or any other web based portal to discuss your personal matters. I...

am very sorry that you feel as if we didn't speak to you properly or with respect. That should never ever happen. If there is anything I can do please call me directly. I already called and spoke to your mom. Please allow our company to assist and make this batter!  Thank you. [redacted] J  Founder of the Tax Defense Group

Dear Mr. M[redacted],After further consideration and with nothing but good faith on our behalf we have refunded the original 400.00. We do not want 400.00 to be any reason that someone wouldn't have a positive view of our company. On behalf of our entire staff we do wish you nothing but the best.  Thank you.

Complaint: 12548557
I am rejecting this response because:  I  physically went  to The Comptroller office in Towson MD. on November 22,2017 to pay $982.00 in order for the Comptroller office to remove the Tax lien on all three of my credit reports. I was told by the employee of the State Comptroller department no one was representing me. Matt Sittler who is the Senior Tax Analyst 818-538-2033 [email protected] told me they were not representing me with the state taxes only the federal. I also visit in person the Internal Revenue Service 31 Hopkins Plaza Ste B40 Baltimore Md. 21201 443-853-5660 Federal Tax building on November 29,2017. I was told by the federal officer how letters were being mailed and sent out certify to my address informing me if I did not respond the tax lien will be placed and at the time I can arraign payment plan to avoid the tax lien. I told the IRS employee MAtt and Jafri Yawar and Erika Lopez about them mail I was receiving they told me to fax all documents I am getting from the IRS to their fax number in their office., they will contact the IRS. I'm being represented by THE TAX DEFENSE GROUP and I was informed not to get in touch with IRS because they were working on a Forgiveness program and my taxes would be reduced over 75% and a settlement with the IRS will be made. The Tax Defense Group representative  J[redacted] and M[redacted] told me to email and fax all documents and letters I was receiving from The IRS to their email and fax number and do not get in touch with the IRS.I was doing everything The Tax Defense representative was telling me to do.  I also made sure my payment to The Tax Defense Group was being paid on time. The Tax Defense will deduct  $150.00 dollars payment every two weeks from my Wells Fargo account since Feb 2, 2017, so far totaling $2,600.00.  If the payment was one minute late they called me and ask for them by weekly payment immediate.The IRS  employee informed me The Tax Defense Group has three names in the IRS computer system only showing power to give the IRS all my tax information. No one from the Tax Defense Group was working in my favor or representing me with the outstanding back taxes. So I set up a payment arraignment with the IRS that day to pay all of the back taxes. When I left the IRS I called and spoke to M[redacted] of the TAX Defense  Group and he laid me out saying since I reported them they will not help me or return any of the money I paid them. Matt was upset that   WELLS Fargo my bank got in touch with them and refund $900.00 back to me for the first 120 days only.Wells Fargo said the reason they can be returned 120 days because the contract states they will avoid any tax liens and they were representing my case with the IRS. I was informed by Wells Fargo they can only refund me $900.00 for 120 days.I would have to recover the rest of the money on my own. When I left the IRS I Called Mr. [redacted] he starts yelling at me and saying why did I get in touch with WELLS FARGO. Matt said he will not do anything to help me with my taxes and will not refund any of the money I paid his company, totaling $2600.00.
Regards,
J[redacted]