I cannot say enough positive things about Parker's to give a clear idea of how pleased I am with this company. After two weeks of fooling around with a competitor--6 in home visits, 2 missed appointments, gross misdiagnosis--it took Parker's less than 24 hours between [redacted], the marketing rep's visit to the arrival of a competitively priced unit by 10:00 am the next morning. All the gentlemen involved--[redacted], one of two who took out the 10-year old [redacted] lemon; [redacted], one of two who installed my new 3-ton [redacted]; and [redacted], who came later to service the upstairs unit--all were gracious, courteous, professional, and kind. I was toasty again less than two hours later. I recommend this company without reservation; they have earned my trust (not an easy feat).
I cannot say enough positive things about Parker's to give a clear idea of how pleased I am with this company. After two weeks of fooling around with a competitor--6 in home visits, 2 missed appointments, gross misdiagnosis--it took Parker's less than 24 hours between [redacted], the marketing rep's visit to the arrival of a competitively priced unit by 10:00 am the next morning. All the gentlemen involved--[redacted], one of two who took out the 10-year old [redacted] lemon; [redacted], one of two who installed my new 3-ton [redacted]; and [redacted], who came later to service the upstairs unit--all were gracious, courteous, professional, and kind. I was toasty again less than two hours later. I recommend this company without reservation; they have earned my trust (not an easy feat).
I have never dealt with a company where every employee has the level of professionalism, knowledge, and integrity as Parkers Heating and Cooling.