Parker Bros. Makers, Inc.

Review: Waited over a year and still waiting for parts I ordered. Check was cashed within two weeks of him receiving it though... Will not respond to emails and will not refund money.Desired Settlement: I just want my money back

Review: firearm delivered in Oct 2007 firearm was was sent back for warranty repairs in 2008 and has still not been returned firearm paid for in full

I have send numerous emails requesting return of this firearm the serial number is MXXXXX PE Grade over and under shotgun I am happy to provide you with copies of all emails. The cost of this firearm in 2007 was $24,XXX-XX australian dollars which was paid in full before delivery . I have since paid another $1XXX-XX australian dollars in 2012 for new stock. I feel I have been more than patient in this matter and would like to have this matter resolved. I have included a copy of recent emails:-

From: [redacted]@parkerbrosmakers.com

Sent: Tuesday, 9 April XXXX X:XX AM

To: [redacted]

Subject: RE: firearm purchase

[redacted] -

Mom had her spell on Monday night the 25th and passed [redacted] night the

27th ...thought I caught everything and I'm sorry I missed this one.

> Hi [redacted]

>

> I have [redacted] UPS number and told him you will send it to him before

> Easter please let me know it you cannot do this

>

> UPS number is [redacted]

>

> Send it to Eurosport LLC 400 West Main street #103 Round Rock

> Texas

> XXXXX XXX XXX XXXX

>

> [redacted] please send me confirmation once firearm has been collected the

> soon this is finalised the better for both of us

>

>

> Thanking you

> [redacted]

>

>

>

> -----Original Message-----

> From: [redacted]@parkerbrosmakers.com mailto:[redacted]@parkerbrosmakers.com

> Sent: Tuesday, 26 March XXXX X:XX AM

> To: [redacted]

> Subject: Re: firearm purchase

> Importance: High

>

> [redacted] -

>

> We have not been able to get shipment advice (UPS shipping #) from

> [redacted] for over a year & a half ... I would love to get this back

> to [redacted]!

> How can we get this to you?

>

> Best wishes -

>

> [redacted]

>

>

>

>

>> Hi [redacted]

>>

>>

>>

>> Could you please advise me as to when you will be returning [redacted]'s

>> firearm as you have now had this firearm for a number of years for

>> repairs and I do not believe that it takes years to have a firearm

>> repaired

>>

>> If you no longer have this firearm please advise us urgently or

>> alternatively please advise us when you intend to refund the

>> purchase price as this seems to be dragging on for years . It is very

>> disappointing to think that we have paid for this firearm in good

>> faith and have still not received it

>>

>>

>>

>>

>>

>> I look forward to your quick reply as you can understand this is a

>> very distressing situation

>>

>>

>>

>>

>>

>> Regards

>>

>> [redacted]

>>

>> Australia

>>

>>

Desired Settlement: At this stage I do not trust that the appropreate works have been done to the said firearm and would like a full refund of all monies

Business

Response:

Consumer Response /* (-5, 8, 2013/05/04) */

Consumer indicated they have heard from the company, but the issue has not been resolved. Comments follow below:

[redacted] advised he would ship firearm on 3rd of may 2013 and provide confirmation of shipping number I have not received confirmation. [redacted] has told me on number of occasions that he will be shipping firearm but he never dose. I would really like this matter settled I am happy to receive the firearm but if it is not shipped would like all monies returned

Consumer Response /* (-5, 9, 2013/05/08) */

We have been advised that the firearm has been received by our agent on Tuesday so once the firearm has been shipped to us in Australia and we confirm that all repair work has bee carried out I will advise you and then withdraw my complaint

Thank you for you assistance in this matter