Pardee Homes

Initial Business Response /* (1000, 5, 2015/08/03) */
Contact Name and Title: *** *** Director
Contact Phone: XXX-XXX-XXXX
Contact Email: ***@pardeehomes.com
on July 31, I meet with the homeowners and discussed and understood their concernsReviewed opened issues and lack of
quality of repairs with the owner of the repairing contractor and set expectations on quality and timeliness of completionHave communicated that with the homeownerPardee will have a representative available to review quality of repairs to make sure they are up to expectationsHomeowner has my direct phone number to resolve any concerns that may arise later or if repairs are not to meet quality or completed in a timely manner as discussed
Initial Consumer Rebuttal /* (3000, 7, 2015/08/04) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Still waiting for all repairs to be completedWaiting for carpet to be ordered and we haven't had a call from any of the service reps on any updates in two days...!!
Final Business Response /* (4000, 12, 2015/08/20) */
Pardee rep confirmed with homeowners on completion of repairsAll repairs for this issue have been reviewed and at this time both parties are satisfied with the completed repairs
Final Consumer Response /* (2000, 15, 2015/08/31) */