Paradise Valley Retirement Community Reviews (1)
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RE: ID#11309857In response to the complaint filed by [redacted], ID#11309857. The complaint was filed on behalf of a former resident [redacted]. In response to the complaint, the terms of the lease agreement are clearly listed. Paradise Village takes no responsibility for personal...
belongings and requires residents to hold “renter’s insurance” for their personal property. The owner (Partner in the LLC) coordinated with the family once the need to transition to hospice was determined. The former resident [redacted] resided in Paradise Village for almost two years, during which time the property is unaware of items given to fellow residents. The allegations made by the former Assistant Executive Director Chris Davi, are concerning as his employment ended on March 28, 2016. Any statements made by this former employee are not within the standards Paradise Village would condone. Our property has an excellent record regarding property theft and/or damage. Any and all property that was identified was returned promptly once the situation was discovered. Many items were marked as donate which was done so at the time of the incident on January 25, 2016. As a local business we take all concerns and complaints seriously, we are in response of a civil matter served to us in regards to this complaint. Our goal is to resolve this matter to the best of our ability and ensure the family is satisfied with the resolution.Sincerely,Michelle P[redacted], Director of OperationsParadise Village Senior Living Community