Paradise Fiberglass Pools, Inc.

As we explained to the complainant, we buy an EDDM US Postal saturation mailing for which there is NO mailing list The mailing goes to ALL households on a route We cannot take him off of any list We have followed the postal rules for “non delivery” to a customer, which includes
us indicating his address as a DO NOT DELIVER address on the bundling top sheet for his route. We continue to do this every week and will continue till further notice We have made every effort at stopping his delivery, including discussing this with the postmaster who indicated he would discuss with the postal carrier for this route.We have done everything possible to stop this short of walking the route with the carrier, which is not an option available to usThe complainant should try to talk to his postal carrier or leave a note on his mailbox for the carrier to notify or remind him that this particular address is a DO NOT DELIVER address.Thank you*** ***
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Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
[redacted]

I have tried several things to resolve the issue.  We bulk mail 50,000 papers to the residents of Sheboygan County every week.  According to the rules set by the USPS EDDM I have been printing a top sheet and placing it in the mail carrier bundle instructing them to not deliver to his...

address.  I have also called the postmaster and had a conversation with them about this issue.  I was told they would speak to the carrier and make sure they do not deliver to him.  I went thru all of this for the Bureau of Consumer Protection [redacted]) and do not wish to go through the entire process again.  After nearly 20 years of doing business in the area I do not wish to have a bad mark with the Revdex.com.  It sounds like the complaint should be directed to the USPS and not our organization.  I would think he could simply put a note on his mailbox saying “No Sheboygan Sun”  Please let me know what you think about this information.  Thanks for your time in this matter.Sincerely,[redacted]
General ManagerSheboygan [email protected]