Papa Murphy's Take and Bake Pizza

The customer just wants to complain and close a locally owned and operated small business, for whatever reason. They spent $14.77 and received $20.00 cash back, plus the product. I believe maybe this customer has a personal grudge. I guess that is just part of doing business with people that want something for nothing and have a negative attitude.  We consider this matter closed, and the customer will never stop complaint or be satisfied.  Thank you, [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Part of doing business is following through with customer issues on a timely fashion, not several weeks later and feeling they did a satisfactory job. The business owner, as well as the franchise itself, appears to be satisfied offering a poorly made product as well as poor customer service. The business owner continues by making assumptions and accusations against me, the consumer, that are absolutely false and offensive.
Regards,
[redacted]