Papa Murphy's International Inc Reviews (8)
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Papa Murphy's International Inc Rating
Address: 8000 NE Parkway Dr Ste 350, Vancouver, Washington, United States, 98662-6733
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Hello,I apologize for the delay in responding to this complaint. The email went into my spam folder. From this point forward I will watch closer to make sure it does not happen again.Regarding MsBalmer's complaint, she did contact our Guest Services Department and the owner has been
notified. I have sent an email to my colleague in the field that works directly with the store and the owner asking for an update on this situation. I have every confidence that this can be resolved.Thank you,Stacey C***SrExecAssistantPapa Murphy's International
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***
Ms***,First of all, I want to apologize for the inconvenience and disruption this has caused you. We certainly do not want this to be an issue for you any longer. I personally have contacted our person who manages the text database and she assures me that she has removed your
phone number from our text database. As of right now, you should no longer receive any texts from us.If this does continue, I want to know as soon as possible. You can contact me directly by emailing me at [email protected], I apologize for this.StaceyCustomer ServicePapa Murphy's International
Mr***,I am sorry for your unpleasant experience. I understand how frustrated you must be. Thank you for bringing this to our attention.The store you visited is a franchise owned store so I will be forwarding your comments and your request for credit/refund to the franchise
owner. I will ask the franchise owner to contact you directly.If you need to contact us again, you can reference contact # ***.Thank you again for contacting us. We hope you will visit us again soon.Sincerely,StaceyGuest Services
Hello,
We have contacted Mr*** regarding his experience at one of our franchise locationsAfter further investigation, we have received no other food borne illness complaints from this location
Thank you for contacting Papa Murphy's
Jill | Consumer Listening
| Operations
Papa Murphy’s Intl| d | f www.papamurphys.com
Mr***,
Thank you for reaching out to us again. After your first contact, we shared your information and comments with the owner of your local Papa Murphy's. I apologize that you have not had a response. Someone from our Guest Services Department will be contacting you
directly
Again I apologize that this has taken so long to resolve. I hope you will give us the opportunity to serve you again soon
Sincerely,
Stacey
Guest Services
Papa Murphy's International
1-844-620-
You can cancel ID*** against Papa Murphy'sIt has been resolved and my money was refunded as request. *** ***
Thank you for reaching out to Papa Murphy's regarding your incident at this indepenendently owned and operated location. We will forward on your comments and contact information to the store owner and their regional team so that they may be made aware of your experience.Again, thank you
for contacting Papa Murphy's