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Papa John's International

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Reviews Papa John's International

Papa John's International Reviews (49)

Dear Valued Customer,On behalf of Papa John's Pizza, we would like to apologize for any inconvenience you encountered with your recent order from Papa John'sOur goal is to provide not only a superior quality pizza, but also a World Class Customer Experience to our consumers at all times Please accept this online promotion code, xxxxxx, which is valid for Papa John's Reward PointsSimply log into your online account, put the code in the promo code box and the points will automatically apply to your account These points have no expiration date Again we do apologize for any inconvenience and look forward to serving you in the futureIf you have further questions or concerns please do not hesitate to contact us at the number listed below and one of our CSRs will be glad to assist you.Thanks, Operations Call CenterPapa John's International [redacted] Order Pizza Online @ www.papajohns.com

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below I am looking for the cost to replace my lamp in my driveway that was cracked not a free pizza No Thanks! Regards, [redacted]

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below Regards, [redacted] The franchisee is telling a lie about sending me a $gift card They did give me a topping pizza which I'm not interested in, but they never sent me a $gift card If they did send one, they must have sent it to the wrong address because I never received it

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint I was informed by the General Manager [redacted] that I woul be notify by his manager ***I spoke to [redacted] about a week agoStated that he would credit my account the $for my pizzas I never receivedAn also credit my account for five large pizzas which I can use any timeStated would be attached to my phone number when I call to make an orderI felt that this offer was fair an resolved my issue with the service I hadThe email u sent is my first time ever seeing that offer an is unacceptable Regards, [redacted]

Dear Valued Customer,Thank you for taking the time to provide us your feedbackOn behalf of Papa John's Pizza, we would like to apologize for any inconvenience you encountered with your recent order from you local Papa John's locationOur goal is to provide not only a superior quality pizza, but also a World Class Customer Experience to our consumers at all timesYour comments were forwarded to the Owners/Operators of this location and we have received response from the leadership teamThey have informed us that this matter has been investigated, and the issue resolved Again we do apologize for any inconvenience you incurred regarding this issue and look forward to serving you in the futureIf you have further questions or concerns please do not hesitate to contact us at the number listed below and one of our CSRs will be glad to assist you.Thanks,Operations Call CenterPapa John's International [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted] ***

Dear Mr [redacted] Please accept our apologies for not resolving your complaint in a timely mannerOur Franchisee has been trying to reach you at the number provided with no successPlease contact our Customer Care Call Center at [redacted] to update our records with your correct contact informationAgain, we apologize for the delay and hope to speak with you and come to a resolution very soon.Thank you for your time and have a nice day!Papa John's Customer Care

Dear Mr [redacted] ,Thank you for contacting us and sorry for the inconvenience you experiencedOn behalf of Papa John's Pizza, we would like to apologize for any inconvenience you encountered with your recent order from Papa John'sOur goal is to provide not only a superior quality pizza but also a World Class Customer Experience to our consumers at all timesIn regards to your complaint, it appears that your most recent order on September 11, 2016, was with a different Papa John's location than you usually orderWe have verified that the location at [redacted] does show a charge of cents a piece for their seasoning packets on the websiteThe location that you normally order from on [redacted] does not have a charge for the seasoning packetsWe are sorry for any confusion that this may have causedPlease feel free to contact us if you need any assistance the futureThanks again and have a great day.Regards,Papa John's Customer Care Team

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